Shaker's Family Ford

I have bought cars from Bill Reed in the past and have always had a great experience. He was my first choice this time when I purchased a new Lincoln from him. Very helpful salesman. always had a great experience. He was my first choice this time when I purchased a new Lincoln from him. Very helpful salesman. More

Customer service provided by all staff was incredibly helpful and friendly. Every staff member I worked with checked in with me to make sure that all of my questions and concerns were answered. "K" was helpful and friendly. Every staff member I worked with checked in with me to make sure that all of my questions and concerns were answered. "K" was awesome! More

I was signing for a new lease on a ford Fusion and called at 7:45 to see if my company ford escape could be serviced while I was there. Irlannie said sure. By the time we finished the lease paperwork my Es at 7:45 to see if my company ford escape could be serviced while I was there. Irlannie said sure. By the time we finished the lease paperwork my Escape was ready. As always when we deal with Cathy and Cindy the process is smooth and quick. They are very helpful to my staff persons picking up the vehicle and getting us on our way More

I went to Shaker to look for a Ford Fiesta. They had the exact car I wanted from a large selection. Brandon was very easy to work with and knowledgable. The car was prepped and ready to go when promised. I exact car I wanted from a large selection. Brandon was very easy to work with and knowledgable. The car was prepped and ready to go when promised. I really like the car- it's very comfortable. I also like that they pay for every other service visit. That's great. More

Cathy Reed is a pleasure to work with. She is quick to respond and very professional. I give her a (AAA) Customer service rating. I now own a brand new Escape. Cathy gave me the time and attention I ne respond and very professional. I give her a (AAA) Customer service rating. I now own a brand new Escape. Cathy gave me the time and attention I needed and Manny made everything easy and I drove off with my new Escape. We have been doing business with Shakers for years and Cathy Reed is always there to make my car buying experience enjoyable. More

Just before the holiday I thought it would be nice to see a dear friend.Cathy Reed was all smiles as usual.When I pulled in I told Cathy that I saw a car that interesting.While Cathy was doing the pape see a dear friend.Cathy Reed was all smiles as usual.When I pulled in I told Cathy that I saw a car that interesting.While Cathy was doing the paper work Scott appaised my trade .All the numbers worked out very well.Next came the dreaded pen.But all is well. Cathy helped become the happy owner of a beautiful MKZ More

We just bought our third Explorer! Great experience from Sales Consultant, James Cianciolo. Couldn't have been easier! I highly recommend James and Shaker Ford. Sales Consultant, James Cianciolo. Couldn't have been easier! I highly recommend James and Shaker Ford. More

Cathy Reed is a pleasure to work with. She is quick to respond and very professional. Customer service is what she is all about. thank you respond and very professional. Customer service is what she is all about. thank you More

We have bought 2 Explorers, 1 Escape and now a Fusion from Jim Reed. It has always been a no hassle purchase. Jim is friendly, knowledgeable and easy to work with. He worked around our schedule for appoi from Jim Reed. It has always been a no hassle purchase. Jim is friendly, knowledgeable and easy to work with. He worked around our schedule for appointments for test drives or to just look around. I would not buy a car from any other dealer. More

My experience started with Internet sales manager James My experience started with Internet sales manager James Schiavo, James was prompt in returning my calls and setting up an appointment with me. If yo My experience started with Internet sales manager James Schiavo, James was prompt in returning my calls and setting up an appointment with me. If you are researching vehicles online I would highly recommend contacting him. James introduced me to salesman Brandon Parenti who was an absolute pleasure to deal with. Brandon has a great personality and is not pushy at all. You can tell when you are speaking with him that he has your best interest in mind and he wants to make your car buying experience a positive one. Once I made a deal on the exact vehicle I was looking for I was introduced to finance manager Manny Pinho, who made financing extremely easy. He explained the options available to me and let me choose without all the pressure you get at most car dealerships. I would highly recommend this dealership if you are looking for professional treatment. More