Shaker's Family Ford

We have been dealing with Cathy Reed for over 20 years now. She is the best. We, both my wife and I trust Cathy completely and she always is truthful with us and always gives us the best deal possible. now. She is the best. We, both my wife and I trust Cathy completely and she always is truthful with us and always gives us the best deal possible. Whenever we have questions or issues Caathy is right there to help us out or points us to the right people within the Ford family to contact. She basically makes our lives easier when it comes to the automotive part of it anyhow. She always shows us the ins and outs of operatiing our new cars and always makes sure before we leave the lot that we are satisfied and most important comfortable with our new car. We have always recommended Cathy to anyone that we know are in the market for new cars. It makes it a lot less stressful dealing with a salesperson that you know you can trust and is looking out for your best interests as Cathy has done and treated us over the many years we have dealt with her. I can honestly say that we feel comfortable and not stressed out when looking for a new car with Cathy as our salesperson, and believe me in this day and age not to many people can say that! More

4x4 truck If you are serious about purchasing a vehicle James Cianciolo is your guy. I visited the dealer one day looking for a used F-150 4x4. After meeting Ja If you are serious about purchasing a vehicle James Cianciolo is your guy. I visited the dealer one day looking for a used F-150 4x4. After meeting James and talking about what I was looking for and my price range , he took my name and number and would call if anything came in that I might be interested in. He called numerous times with offerings over the course of a few months. Then he got a Dodge Ram 2500 in that he said I might be interseted in even though it wasn't a Ford but really too nice to pass up. I so I checked it out and it was mint. I had a few concerns with the vehicle and he went above and beyond and addressed them all so I would be satified. James was wonderful to work with and I would strongly reccomend him if you are in the market for a new or used vehicle. I would also like to thank Cindy ( the business manager) who was a delight to work with. Thanks. Daniel More

I had a very satisfying auto shopping experience. "K" was very helpful with the purchase of my new vehicle. All my questions were answered and all the information was presented to me in a clear way. "K" was very helpful with the purchase of my new vehicle. All my questions were answered and all the information was presented to me in a clear way. And he was very helpful on the test drive. Manny was very helpful at finding me financing. I drove away in my new vehicle very satisfied. More

Worked with James Cianciolo on purchasing a used car from Shaker Family Ford. It was a wonderful experience. I highly recommend Family Ford for service and sales! Shaker Family Ford. It was a wonderful experience. I highly recommend Family Ford for service and sales! More

people where very pleasant and helpful to work with. answered all my questions. very easy process from the beginning. would recommend dealer to family and friends. answered all my questions. very easy process from the beginning. would recommend dealer to family and friends. More

All the staff is great and the facility is state of the art. I really trust their advice and they have great service. They have a great value and quality art. I really trust their advice and they have great service. They have a great value and quality More

I have to say that we have been purchasing all of our vehicles for over 15 years and Jim Reed has always been the sales man that we use. Jim Reed is just wonderful to work with he make this an enjoyable vehicles for over 15 years and Jim Reed has always been the sales man that we use. Jim Reed is just wonderful to work with he make this an enjoyable task. He has always been conscious of our money situation, make it very convenient for us and is so very pleasant to work with. I would highly recommend Jim to other business associates, family and friends. More

I enter the dealership without any expectation. I was pleased with my welcome , I worked with Sal Catalano. He was more then helpful to see that I got the car that met all of my needs. After I made my d pleased with my welcome , I worked with Sal Catalano. He was more then helpful to see that I got the car that met all of my needs. After I made my decision Sal took the time to make sure I understood all the working of my car and assured me that help would always be available when the need arose. I feel very confident that I made the best decision and the right choice in choosing Shakers. More

This is our second buying experience at Shaker's; we were very happy with all aspects of our first experience, from our wonderful salesperson Cathy Reed, throughout the financing and delivery process, a were very happy with all aspects of our first experience, from our wonderful salesperson Cathy Reed, throughout the financing and delivery process, and we are equally happy return customers. We also have our cars serviced at Shaker's, and find they will always go above and beyond to not only address any issues, but to provide extra conveniences to make the time without our vehicle as easy as possible with rides, courtesy cars, and quick solutions to mechanical issues. They are professional, knowledgeable, detail-oriented and courteous. We highly recommend Cathy Reed, and the whole team at Shaker's. More

No high pressure sales tactics, just friendly honest service that made this a very enjoyable experience! I would definitely recommend this dealer to anyone and plan on purchasing another vehicle from th service that made this a very enjoyable experience! I would definitely recommend this dealer to anyone and plan on purchasing another vehicle from them very soon. I was very pleased with the friendly and knowledgeable service from Brandon Parenti and Cindy, as well as the courteous service shown to me by Ed and Corey Shaker! More