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Shaker's Family Ford

Watertown, CT

4.5
1,761 Reviews

831 Straits Turnpike

Watertown, CT

06795

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1,761 Reviews of Shaker's Family Ford

September 11, 2017

Great experience We have been a loyal customer of Shaker Family Ford for over 30 years. The quick turnaround on our recent lease was greatly appreciative. We have been More

by jts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager Richard, Linda Messenger, Catherine Reed, William Reed
September 10, 2017

Excellent experience Walked in met by receptionist, very friendly. Waited in sitting area (very short time). Owner came and introduced himself and welcomed us, he brought More

by Peaceful easy feeling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McCarley, Manny Pinho
September 05, 2017

Easy. See Philip Rice. He is the man. Very knowledgeable and service oriented. New more about the car than I ever new could exist and took all the time t More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Rice
September 05, 2017

Great experiance Mike Talarico was genuine and patient with me! He worked hard for 2 weeks to get me the car I wanted. Highly recommended! Thanks Mike! More

by tbl2387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Talarico
September 02, 2017

Lease Thank you Jim, For being so helpful and accommodating with the lease of our new 2017 ford escape. I am very happy with the service that you provide More

by Elizacatu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Pinho, James Reed
August 31, 2017

Pleasant shopping experience This was a pleasant shopping experience without the pressure you find at most car dealerships. All employees were friendly and courteous and couldn't More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Reed
August 31, 2017

Fusion Platinum This is our second car purchase from Shaker's. Both times Bill Reed was our salesman. Everyone at Shaker's has always been very helpful, knowledgabl More

by Constance Carrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, Manny Pinho, William Reed
August 30, 2017

Our new 2017 Ford Explorer Sport A big thanks to Rodrigo Gallardo and Domenic Lacapra. Both very knowledgeable, very helpful and made our buying experience a truly positive one!! So More

by MyExplorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Gallardo, Cindy Bugbee, Domenic Lacapra
August 30, 2017

My new MKZ Just purchased my 13th vehicle over the past 20 years from Shakers. Jim Reed has been my salesman for all my vehicles. I have always had professional More

by Dana Cummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reed
August 29, 2017

Experienced, Professional and Friendly Service Amazing and perceptive experience that was comfortable and easy with great attention to detail. Considerate and appreciative, Jim and his staff are k More

by anzolletti
Recommend Dealer
Yes
Employees Worked With
Manny Pinho, James Reed
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