
Shaker's Family Ford
Watertown, CT

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1,761 Reviews of Shaker's Family Ford
You truly are treated like family! Shaker Family Ford was far for me to travel to purchase a new car. I had compared prices on a Ford SUV Escape/Edge between 6 dealerships. They were al Shaker Family Ford was far for me to travel to purchase a new car. I had compared prices on a Ford SUV Escape/Edge between 6 dealerships. They were all relatively the same price. The dealership closer to me was actually $1,100.00 cheaper on the vehicle I wanted. However, I decided to purchase my vehicle with Shaker Family Ford because I know, I will be able to count on them in the future. It meant a lot to me, that I was treated like family by the sales rep Cathy Reed Internet rep James Schiavo and the finance manager Cindy Bugbee. I was never pressured and Shaker personnel always spoke with kindness and "honesty." Honesty being the key word. My first car was a Ford Mustang back in the 70's. Now that I am retired, this will be my last car. And, it too is a Ford! Thank you Shaker Family for bringing me back to Ford . B. Brown More
James C Bought an Explorer XLT . Had to be special ordered due to color and option preferences . James kept me updated throughout the entire process . Grea Bought an Explorer XLT . Had to be special ordered due to color and option preferences . James kept me updated throughout the entire process . Great experience More
wonderful and stress free The moment I walked into Shaker Family Ford I was greeted with a warm, friendly smile. Klitijon “Kay” Bekurti was the young sales associate who mad The moment I walked into Shaker Family Ford I was greeted with a warm, friendly smile. Klitijon “Kay” Bekurti was the young sales associate who made my shopping experience a pleasure and helped me to find exactly what I was looking for. From the beginning, Kay was very patient as he listened to my prior experiences with several other dealerships and paid very close attention to my wants and needs as I explained to him what I hoped for in a new vehicle. I found Kay to be extremely knowledgeable and very well informed as he answered my many questions and concerns. He made every effort to make sure that all of my questions were answered in their entirety. He went over several great options with me and never once made me feel rushed, uncomfortable or intimidated in any way. He took the time to show me many different vehicles, and for that I am very grateful. Working with Kay at Shaker Family Ford was truly a wonderful experience, and I hope he has a very successful career with the Shaker family. I would certainly ask for his assistance again, as I look forward to future purchases. Thank you, Heather Haney More
Excellant and pleasant Cathy Reed is the best saleperson to deal with,I will recommend her to anybody that is interested in buying a new car or truck. Thanks Cathy I love m Cathy Reed is the best saleperson to deal with,I will recommend her to anybody that is interested in buying a new car or truck. Thanks Cathy I love my new F250 Crew Cab Jake C. More
Pleasant Just bought a 2008 Mazda 6 and our salesperson, Frank Gladding, was very knowledgeable and friendly. I would recommend them to anyone looking to purch Just bought a 2008 Mazda 6 and our salesperson, Frank Gladding, was very knowledgeable and friendly. I would recommend them to anyone looking to purchase a car! Kody D. More
Purchased 2014 Ford Focus ST Bought my first car from here and had a great experience. Cathy was helpful in finding me the car with all the features I was looking for in a fast a Bought my first car from here and had a great experience. Cathy was helpful in finding me the car with all the features I was looking for in a fast and easy way. She was able to work around my schedule and find the best time to contact me. Purchasing my vehicle through this dealership was a great decision and look forward to doing business with them again. More
Explorer 2015 Very excited! Just bought an Explorer. Our salesperson, Frank Gladding, was very knowledgeable and friendly. If you are in the market for a new car, Very excited! Just bought an Explorer. Our salesperson, Frank Gladding, was very knowledgeable and friendly. If you are in the market for a new car, go to Shaker's and ask for Frank. More
Purchase 2014 Ford Taurus I purchased my 2014 ford taurus from james cianciolo at family ford, we the experience was amazing, he and cindy bugbee were incredible, I have a spec I purchased my 2014 ford taurus from james cianciolo at family ford, we the experience was amazing, he and cindy bugbee were incredible, I have a special circumstance with the trade on my vehicle and although it seemed nearly impossible to do they pulled it off, I am truly greatful to them and everyone at family ford! More
purchased 2014 F150 truck Very good, easy experience. Cathy Reed knows her vehicles and was very easy to deal with. Wasn't happy with the price I was given on my trade in, espe Very good, easy experience. Cathy Reed knows her vehicles and was very easy to deal with. Wasn't happy with the price I was given on my trade in, especially when I saw on line what they were selling it for. Other than that, I had a very good experience and would come back again but a little wiser on the worth of my trade in. Cindy in finance was also good to work with. Answered all our questions, very personable. More
Purchase Lincoln MKC We had an excellent experience with the sale of our new car. Our sales person spent a lot of time going though the details of the car and test driving We had an excellent experience with the sale of our new car. Our sales person spent a lot of time going though the details of the car and test driving it. More