Sewell Cadillac of Grapevine

Extremely poor customer service and poor salesmanship I was going to purchase another Cadillac from Sewell Cadillac of Grapevine. I purchased my last one from them so I was going to do the same. Well I I was going to purchase another Cadillac from Sewell Cadillac of Grapevine. I purchased my last one from them so I was going to do the same. Well I worked with the same salesman from my first purchase. The whole experience was sorry and they were unwilling to negotiate or even TRY to assist me with my purchase. In fact I felt as if I was a burden and the salesman, Darren couldn't wait to be gone with me. Well, I went to another dealership and purchased a 2014 vehicle. The other dealership was totally awesome and they appreciated me as a customer. Sewell - Grapevine KISS my GRITS!!! I may be a woman but I too have purchasing power!! It not just men you need to cater too! More

Normally visiting a car dealership is like visiting a dentist. You hate to go and it is a real pain. This team is just the opposite. They are courteous, helpful and efficient. I have been in there severa dentist. You hate to go and it is a real pain. This team is just the opposite. They are courteous, helpful and efficient. I have been in there several times and they not only take care of the reason for my visit but also check everything else out. And not because they want to charge me more. It is a real pleasure to do business with them. I will have all my service done here and will continue to buy my cars from them. I trust them which is not a word typically associated with this industry. More

The salesperson was very helpful in finding what I wanted at the price I wanted to pay. Everyone was extremely freindly and the buying experience very enjoyable. The quality of work was very good in all as at the price I wanted to pay. Everyone was extremely freindly and the buying experience very enjoyable. The quality of work was very good in all aspects of the experience. I enjoyed the experience I would use Sewell Grapevine the next time I am in the market for a new or used car. More