Sewell BMW MINI of Plano

Customer Service David Adamcik has been my service advisor for years. He has always been professional, knowledgeable and trustworthy. He always takes great care of me David Adamcik has been my service advisor for years. He has always been professional, knowledgeable and trustworthy. He always takes great care of me and works me in when I have problems. More

New car purchase I bought a new X3 from Fred Nior. Great guy that works for the customer. I had a harrd time making up my mind and Fred stayed with me. I bought a new X3 from Fred Nior. Great guy that works for the customer. I had a harrd time making up my mind and Fred stayed with me. More

Always great customer service in all departments I’m one of Classic BMW’s long-time customers and my Ferrari 458 ran out of gas (I, know, I know, dumb) at cars and coffee. Alex Miles went out of h I’m one of Classic BMW’s long-time customers and my Ferrari 458 ran out of gas (I, know, I know, dumb) at cars and coffee. Alex Miles went out of his way to get me some gas and get me going again and I thought I should let you know that I really appreciate what he did. More

Great Experience!! I called from out of state and inquired about a used car the dealership was advertising on their website. John Brunson was very helpful with informat I called from out of state and inquired about a used car the dealership was advertising on their website. John Brunson was very helpful with information and details of the vehicle that gave me a comfort level to drive several hundred miles to make the purchase. I'm grateful to say there were no surprises and it couldn't have been a more pleasant experience, thanks to John. More

Wheel Repair Solutions - Toby This is a wonderful dealership. I am specifically pleased with the guys under the tent in the parking lot, Wheel Repair Solutions. For years, they h This is a wonderful dealership. I am specifically pleased with the guys under the tent in the parking lot, Wheel Repair Solutions. For years, they have reconditioned and repaired my wheels to perfection. Toby is especially nice and helpful and I continue to come back to him when I need anything from a color swap to calipers painted. I am thankful to use them. More

Excellent customer service and buying experience We purchased our first BMW from Classic BMW of Plano after looking at several previous dealerships. John Brunson was our salesman and was extremely ea We purchased our first BMW from Classic BMW of Plano after looking at several previous dealerships. John Brunson was our salesman and was extremely easy to work with. He ensured that all questions were answered and went above and beyond to make a friendly and stress-free purchasing experience . I highly recommend using John for any purchasing or leasing needs. We would happily return and make another purchase from him. Thank you again John for such a fun and relaxed purchasing experience! More

Excellent Experience! I just purchased my third vehicle from Classic BMW working with Michael Snyder and each experience has been top notch! Michael is very genuine and has I just purchased my third vehicle from Classic BMW working with Michael Snyder and each experience has been top notch! Michael is very genuine and has helped me find the right vehicle each time. In addition, the rest of the staff is very nice and they make the process of moving into a new vehicle very seamless and quick. Over all I really enjoyed my experiences going to Classic BMW and I highly recommend Michael to anyone looking to get into a new BMW! Oh and the latest car is the best one yet! Thanks Again Michael! More

Above the rest My goal was to have a painless, efficient purchasing process. ClassicBMW provided me with just that. They were flexible when I needed them to be so an My goal was to have a painless, efficient purchasing process. ClassicBMW provided me with just that. They were flexible when I needed them to be so and they were quick with answers when I needed them. All in all the experience was a great one for me - no muss, no fuss and I ended up with a great car at the end of the process, More

Crossover from Audi to BMW with Classic BMW's Help I wanted to share my experience of superb customer service with Classic BMW's Bob Cawthon. His personal salesmanship was warm, caring, considerate, an I wanted to share my experience of superb customer service with Classic BMW's Bob Cawthon. His personal salesmanship was warm, caring, considerate, and patient. As a customer who was an avid Audi driver (four previously owned), Bob took his time and helped me crossover into this world of BMW enthusiasts. I drove away in a beautiful vehicle that feels good to my body, mind and spirit. Thank you, Bob C., for being the perfect gentlemen and salesman. Classic BMW is fortunate to have a "classy" guy on their team. The finance guy (Arun Menon) almost lost the deal due to his very dull personality and lack of engagement, but I truly appreciated Bob and the various people in the dealership that I closed deal and drove away with the perfect car. Thank you, Bob! ~ Sonja More