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Sewell BMW MINI of Plano
Plano, TX
931 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 931 reviews
February 01, 2018
Family, friendly organization When I bought my car at BMW dealership in Dallas off Lemmon I had terrible customer service. they treated me like I was poor and I was so upset with m When I bought my car at BMW dealership in Dallas off Lemmon I had terrible customer service. they treated me like I was poor and I was so upset with my purchase. When I had to get my car serviced I went to a closer BMW dealership, Classic BMW and everything changed. Keith just so happen to be my service advisor and I was so lucky! Keith walked me step by step in what they will do on my vehicle and asked me about any concerns I had or what else he could do to make sure I leave happy. He also heard me on how I wasn’t too happy about my vehicle and introduced my to a sales accosicate, Doug, who calls me just to say hi and how I am doing. I can’t explain how grateful I am for Keith and his customer service. I have had seven tires pop and every time I call Keith he will always ask if he needs to stay in the phone with me if I am nervous or stays late to make sure I am taken care of. I will forever be a loyal BMW customer just because of Keith. I can never thank him enough for his kindness and compassion for his customers. I cannot wait to buy my next vehicle at Classic BMW. More
by SheridanGlass
Employees Worked With
Keith Damer
January 31, 2018
Great Experience!! I want to comment on the great service experience I have at your dealership. Ron W always does a great job when we bring our BMW in for service and I I want to comment on the great service experience I have at your dealership. Ron W always does a great job when we bring our BMW in for service and I have confidence that my vehicle is in good hands! More
by Big Bear
Employees Worked With
Ron Williamson
January 31, 2018
January 2018 A superb dealership, their entire team is professional and polite....especially my advisor Keith! Will definitely be bringing back my x5 to Classic BM A superb dealership, their entire team is professional and polite....especially my advisor Keith! Will definitely be bringing back my x5 to Classic BMW in Plano!! More
by KCinTX
Employees Worked With
Keith
January 31, 2018
Great Service I worked with Keither Damer in the service department a few times and he is the absolute best. Excellent customer service! I Love Classic BMW! I highl I worked with Keither Damer in the service department a few times and he is the absolute best. Excellent customer service! I Love Classic BMW! I highly recommend! More
by Janet23
Employees Worked With
Keither Damer
January 31, 2018
Great service Keith Damer is my service advisor and he always do right things for me when I am in for service. I recommend him to anyone. Thanks Keith, great job! Keith Damer is my service advisor and he always do right things for me when I am in for service. I recommend him to anyone. Thanks Keith, great job! More
by madjae
Employees Worked With
Keith
January 30, 2018
Good Job I take my older parents cars in for service and, being a woman, I always dread the whole service experience. I met Ron at Classic BMW for the first ti I take my older parents cars in for service and, being a woman, I always dread the whole service experience. I met Ron at Classic BMW for the first time and he was kind, answered all my questions and put me at ease. I will continue to come back. More
by Mel Stern
Employees Worked With
Ron Williamson
January 30, 2018
Great Classic BMW Buying Experience! Jim Francis made my buying experience stress-free, easy, and fun. I needed a new vehicle quickly and he truly made that possible through detailed info Jim Francis made my buying experience stress-free, easy, and fun. I needed a new vehicle quickly and he truly made that possible through detailed information and several options. He was very patient and was accommodating with my schedule. I was very happy with my experience & I would definitely recommend him to my friends and family. More
by Alex Blair Goldberg
Employees Worked With
Jim Francis, John Kobell
January 30, 2018
Thank you for a great BMW pre-owned experience on an X5! We really enjoyed working with John Brunson and Milaad Naderi on the purchase of a Certified BMW X5 for my wife. I showed up around 6 PM, drove two ve We really enjoyed working with John Brunson and Milaad Naderi on the purchase of a Certified BMW X5 for my wife. I showed up around 6 PM, drove two vehicles and Milaad was nice enough to stay late and finish our paperwork. John and Milaad both went above and beyond in our purchase for an outstanding experience and great value with the BMW CPO program. Thank you! More
by BMWX5fan
Employees Worked With
John Brunson, Milaad Naderi
January 29, 2018
I have always had a wonderful experience. However, this particular time, Keith went beyond and excelled my already satisfied experiences. He showed concern, explained everything in detail, an However, this particular time, Keith went beyond and excelled my already satisfied experiences. He showed concern, explained everything in detail, and updated me daily. My car looked new when I picked it up. Excellent job to Keith and the entire service department. More
by Baby Beemer
Employees Worked With
Keith Damer
January 28, 2018
My BMW Dealership!! The reason why I fell that this is the only place that I would go to get my car service is because when I need get answer about my issue my friend Byr The reason why I fell that this is the only place that I would go to get my car service is because when I need get answer about my issue my friend Byron Gabriel has always been up front with me even when I didn't like what I wanted to here. The reason I say my friend is when I first talk to him that's how he made me feel! I don't live near the dealership but I will drive the 45min drive just to get the piece of mind if I have an issue it will be handle! More
by Qdog
Employees Worked With
Bryon Gabriel
