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Sewell BMW MINI of Plano
Plano, TX
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 928 reviews
March 01, 2018
Thank You! Recently my BMW car was running poorly do I took it to Classic BMW for service. Ron W made sure it was fixed right and got me back on the road quickly Recently my BMW car was running poorly do I took it to Classic BMW for service. Ron W made sure it was fixed right and got me back on the road quickly. More
by Cheri O
Employees Worked With
Ron Williamson
February 28, 2018
thank you for great service! I want to thank my service guy Ron Williamson for taking awesome care of my BMW car! Classic BMW is top notch and all the folks there are friendly and I want to thank my service guy Ron Williamson for taking awesome care of my BMW car! Classic BMW is top notch and all the folks there are friendly and helpful. More
by Vivian Thomas
Employees Worked With
Ron Williamson
February 01, 2018
Great Service I recently brought my 328i in for service and my advisor was Chip Koestler. He did a great job and made me feel at ease with the handling of my repair I recently brought my 328i in for service and my advisor was Chip Koestler. He did a great job and made me feel at ease with the handling of my repairs. More
by T Hitchens
Employees Worked With
Chip Koestler
February 01, 2018
Good Job! We take our vehicles to Classic BMW for the superior service provided and awesome loaner cars. Our service guy Ron Williamson goes above and beyond. W We take our vehicles to Classic BMW for the superior service provided and awesome loaner cars. Our service guy Ron Williamson goes above and beyond. We are 100% pleased with the service provided! More
by Jim Richards
Employees Worked With
Ron Williamson
February 01, 2018
Service Excellence When I take my 328i in for service at Classic BMW, Chip Koestler is the guy I use. He is knowledgeable and extremely helpful. He is highly recommended When I take my 328i in for service at Classic BMW, Chip Koestler is the guy I use. He is knowledgeable and extremely helpful. He is highly recommended. More
by Chrissy S
Employees Worked With
Chip Koestler
February 01, 2018
Top Notch Service My advisor Chip Koestler has been working with me for several years with the repairs on my X5. He is very knowledgeable and takes the worry out of ser My advisor Chip Koestler has been working with me for several years with the repairs on my X5. He is very knowledgeable and takes the worry out of service repairs. More
by James D
Employees Worked With
Chip Koestler
February 01, 2018
Superior Service My service advisor Chip Koestler is customer focused and always does the very best job each time I take my BMW 328i in for routine service. My service advisor Chip Koestler is customer focused and always does the very best job each time I take my BMW 328i in for routine service. More
by Yvonne Sullivan
Employees Worked With
Chip Koestler
February 01, 2018
Family, friendly organization When I bought my car at BMW dealership in Dallas off Lemmon I had terrible customer service. they treated me like I was poor and I was so upset with m When I bought my car at BMW dealership in Dallas off Lemmon I had terrible customer service. they treated me like I was poor and I was so upset with my purchase. When I had to get my car serviced I went to a closer BMW dealership, Classic BMW and everything changed. Keith just so happen to be my service advisor and I was so lucky! Keith walked me step by step in what they will do on my vehicle and asked me about any concerns I had or what else he could do to make sure I leave happy. He also heard me on how I wasn’t too happy about my vehicle and introduced my to a sales accosicate, Doug, who calls me just to say hi and how I am doing. I can’t explain how grateful I am for Keith and his customer service. I have had seven tires pop and every time I call Keith he will always ask if he needs to stay in the phone with me if I am nervous or stays late to make sure I am taken care of. I will forever be a loyal BMW customer just because of Keith. I can never thank him enough for his kindness and compassion for his customers. I cannot wait to buy my next vehicle at Classic BMW. More
by SheridanGlass
Employees Worked With
Keith Damer
January 31, 2018
Great Experience!! I want to comment on the great service experience I have at your dealership. Ron W always does a great job when we bring our BMW in for service and I I want to comment on the great service experience I have at your dealership. Ron W always does a great job when we bring our BMW in for service and I have confidence that my vehicle is in good hands! More
by Big Bear
Employees Worked With
Ron Williamson
January 31, 2018
January 2018 A superb dealership, their entire team is professional and polite....especially my advisor Keith! Will definitely be bringing back my x5 to Classic BM A superb dealership, their entire team is professional and polite....especially my advisor Keith! Will definitely be bringing back my x5 to Classic BMW in Plano!! More
by KCinTX
Employees Worked With
Keith
