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Sewell BMW MINI of Plano

Plano, TX

4.1
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

May 31, 2018

Awesome service! Awesome place. Awesome staff. Keith Damer is one of the best service advisors around. And the support staff is great too. Would highly recommend t More

by Ken Mackle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Damer
May 31, 2018

A step above You get first class service here. The expertise at this service center is above the rest. It's great having trust in the techs and the service advisor More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Damer
May 31, 2018

Happy new owner Very happy with my 535i purchase at Classic BMW. No surprises during the entire transaction, excellent finance rates. My salesman was Graham Flinn; he More

by BMW Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Flinn
May 30, 2018

Great Customer Service and Easy to Deal I recently purchased a used X128 from Michael Snyder at Classic BMW in Plano. The experience was excellent. Mike was very knowledgeable about the pr More

by Tsquared38016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Snyder
May 30, 2018

Wonderful buying experience Stopped in without an appointment to look at a X3. Michael Snyder was very helpful, showed me the vehicle, explained its features. The whole buying More

by bmwm40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
May 21, 2018

Excellent buying experience Thanks to Courtney Crawford and Ray Dobbs for finding the vehicle with the specification that I was looking for and they went above & beyond my expect More

by Manohar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Dobbs, Courtney Crawford
May 21, 2018 -

Sewell BMW MINI of Plano responded

Hello, Thank you for taking the time to share your review. We are so pleased to hear that Courtney and Ray were able to take care of you and make sure that you had a wonderful experience with us. Our team genuinely cares about each and every customer and we understand that the car buying process can be stressful. We do what we can to make it a more pleasant experience. We appreciate your business with us and invite you to return!

May 20, 2018

ALLOW MECHANICS TO CONDUCT A PRE-PURCHASE INSPECTION.! After a month search for a pre-owned BMW X5, I thought I found the ideal vehicle at Classic BMW. Instead, I encountered an awkward and irregular expe More

by MoGoBret
Recommend Dealer
No
Employees Worked With
Max (Salesperson, Excellent), Josh (Sales Manager, Never spoke directly with)
May 21, 2018 -

Sewell BMW MINI of Plano responded

Mo, Please know that I take your feedback seriously, and I'm concerned to learn of your disappointment with not getting an inspection at a different location. I would appreciate the chance to address your concerns and earn back your trust. Will you contact me directly to discuss your situation further? I look forward to hearing from you. Best regards, John K General Manager

May 14, 2018

My first NEW BMW!! Just purchased my first new BMW X5! Robin McCormick was my sales person and I appreciated his "get down to business" style and his vast knowledge of More

by tex0ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Malchi, Robin McCormick, Max Stamer
May 14, 2018 -

Sewell BMW MINI of Plano responded

Thank you for the recommendation! We're pleased to learn that you had a great experience working with Robin and Amanda. It was our pleasure to serve you, and we look forward to working with you again in the future.

May 10, 2018

Purchase of 328i We recently acquired our 6th consecutive BMW working with Robin McCormick at Classic BMW. Robin is as good at his job as anyone I've ever met. Do you More

by Steve P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
May 11, 2018 -

Sewell BMW MINI of Plano responded

Thank you, Steve, for taking the time to write a review. Congratulations on your brand new 6th vehicle. We are thrilled to hear Robin was there to assist you in the process. We appreciate your loyalty and business. Come back and see us anytime.

May 10, 2018

This is what car buying should be like everywhere Just purchased my third vehicle from Classic BMW. Robin Mccormick was my salesperson each time and did an excellent job as usual. He is a true profess More

by Ed from Houston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Mccormick
May 11, 2018 -

Sewell BMW MINI of Plano responded

Congratulations on your brand new 3rd vehicle with us. We are ecstatic to hear you received a high level of customer service from Robin. We are always happy to hear our team is going above and beyond for our customers. We look forward to taking care of you and all your auto needs. Let us know if you need anything.

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