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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

September 02, 2021

I made an appointment for a test drive online. My sales advisor had the car ready and was very knowledgeable. Within 2 hours the paperwork was complete and I drive home with a beautiful M235i! More

by AmberH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Sep 02, 2021 -

Sewell BMW MINI of Plano responded

Thank you, Amber, for taking the time to share your great car-buying experience with Douglas! Congratulations on your new M235i! Don't hesitate to reach out to us when we can work with you down the road at Classic BMW.

September 01, 2021

Wonderful service experience at Classic BMW in Plano, Tx in August. Thanks again Jeff Daggon. You went out of your way to help me and my BMW. More

by Rhally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for this excellent sales experience with Jeff! Congratulations on your new BMW! Don't hesitate to reach out o us when we can work with you again down the road at Classic BMW.

September 01, 2021

I've purchased my last 6 cars from Douglas Robbins at Classic BMW. True professional, no pressure tactics, just facts and support. He's the best I've ever met. No hesitation to recommend him to anyone More

by rpplano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Sep 02, 2021 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share your pressure-free and best sales experience with Douglas and our team! Enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Classic BMW.

September 01, 2021

Any time I’ve needed to have my daughter’s older model 3 series in for service or repair, all work is explained to me well by our advisor, Nathan Myers. I’d recommend him to anyone with a BMW. More

by TheShoppingGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Myers
Sep 02, 2021 -

Sewell BMW MINI of Plano responded

Thank you so much for your sweet words! We take pleasure in hearing that Nathan is working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Classic BMW!

August 31, 2021

Took my car in earlier this month for what I thought was a starter. Connor walked me through the repair process, and kept me updated along the way. Luckily I only had to replace the battery! Thank you so mu More

by John manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Leath
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you so much for your sweet words, John! We take pleasure in hearing that Connor is working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Classic BMW.

August 31, 2021

An excellent dealer if you are in the market for a new BMW. Doug Robbins was outstanding in his communication, customer service and commitment to excel. I live a little far from this dealership but still More

by Venkat Y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to write a positive review! We are glad to hear Douglas was able to help you find your new BMW and was able to make your overall experience at our dealership excellent and outstanding. If you ever need help with your new BMW, feel free to give us a call at Classic BMW.

August 31, 2021

I had a really great experience and Doug Robbins did a wonderful job explaining about both vehicles I purchased. He was very knowledgeable and his experience really helped me to make the best decisions a More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Robbins, sales rep
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Patrick, we couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that Doug and our team have provided just that to you. We hope you continue to love your new ride! Please feel free to contact us, at Classic BMW, for any of your auto needs!

August 31, 2021

Douglas Robbins was amazing. I am a First time car buyer. He was very patient through the process. And made sure everything went smoothly. Thank you so much! More

by Taelor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share your amazing and smooth car-buying experience with Douglas! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road.

August 31, 2021

Doug Robbins was great! It was the smoothest experience I’ve ever had purchasing a car… I highly recommend Doug and Classic BMW. Great people. More

by Brian K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Robbins
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Brian, thank you so much for your feedback! Doug and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 31, 2021

Douglas Robbins was great to deal with and made it an enjoyable process. I was able to get in and out with no headaches or delays. More

by RH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share your great and enjoyable car-buying experience with Douglas! We hope to see you again at Classic BMW.

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