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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

September 21, 2021

Hey I LOVE CLASSIC BMW THEY ARE THE BEST BMW IN THE DFW AREA THAT I HAVE BEEN TOO I JUST HOPE THEY KEEP ALL OF THE STAFF THAT ARE THERE NOW AND I BEEN USING THEM FOR A YEAR NOW !!!! The Service advisors te More

by Jaythomas39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RON WILLIAMS ——- IS THE BEST
September 20, 2021

Doug Robbins will always give you the best deal in the town. Will definitely come to get another car in the future. More

by Jason Li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Sep 21, 2021 -

Sewell BMW MINI of Plano responded

Jason, thank you for the great review! We are happy to know that you had a positive experience with Doug, and if there is anything else we can do for you, please let us know at Circle BMW.

September 19, 2021

Over 90 days for repair! You had to call/Email for updates and then it took 2 days to get an answer. When the car was finally delivered it had not been n completely reassembled, screws loose,covers no More

by 2021 X6
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Sep 19, 2021 -

Sewell BMW MINI of Plano responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at cnguyen@classicbmw.com? Best regards, Chuong Nguyen Service Director 214-778-2701 cnguyen@classicbmw.com

Sep 20, 2021 -

2021 X6 responded

Good Morning Chuong, You certainly may contact me on this issue. You can call me at 845-325-1357 or via e-mail which ever is easiest for you. Or perhaps in person if dare bring my X6 back for a 3rd try as I don't believe the reassembly of the access panel is still not correct. I elected to "surrender" since it's out of sight and I didn't really want to drive 45 min in each direction again. I should have looked closer when I was last in but since it took 2 hours replace a nut and install a small plastic trim piece I had all I could handle for one visit. Dave

September 19, 2021

Wow. What a great experience I had at Classic BMW Plano. I built a car for the first time and Bryce nailed it!! Everything came in perfect as ordered. His business partner Robin and him are a great team! Cl More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Bogie and Robin McCormick
Sep 19, 2021 -

Sewell BMW MINI of Plano responded

Scott, It is wonderful to learn we have a new loyal customer through you! We are so glad your experience with our Service Department was top-notch! We look forward to doing business with your again.

September 19, 2021

Classic BMW und Doug Robbins. Wunderbar!You can buy a Classic BMW und Doug Robbins. Wunderbar! You can buy a BMW somewhere else, but you'll never enjoy the car buying experience more. Doug Robbins ( More

by garydfaulkner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Robbins, John Meade, Kathrine Philp, Eric Maas
Sep 19, 2021 -

Sewell BMW MINI of Plano responded

Thank you so much for sharing the great experience you’ve had working with Doug. He is one of the best and we are so proud to have him at our dealership. I’ll be sure and share this review with our team. Thank you again!

September 18, 2021

Very professional, honest folks. Even in a challenging time, still gave us a fair deal. More

by John H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Sep 18, 2021 -

Sewell BMW MINI of Plano responded

We are glad we could provide you with a great visit! Thank you for taking the time to give us such a great review!

September 18, 2021

Douglas Robbins was excellent and great communication skills. Doug has all technicial details which i was looking for and really enjoyed working with him. Doug, make things very earlier for me and he mad More

by ramesh.selvaraj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Sep 23, 2021 -

Sewell BMW MINI of Plano responded

Thanks for taking the time to leave feedback for us at Classic BMW of Plano! We're so glad that we were able to help you out! Take care!

September 10, 2021

Always professional, accommodating, and personalized service! This is the second vehicle (in 2 years) I have bought from him - I recommend him and this dealership to everyone! More

by Becky.woodford1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Sep 10, 2021 -

Sewell BMW MINI of Plano responded

Thank you, Becky, for taking the time to share your marvelous second car buying experience with Douglas! We appreciate your feedback and glowing recommendation. We are looking forward to working with you again soon.

September 07, 2021

Robin McCormick is a fantastic Sales Advisor. His professionalism and follow through are the best ever that I have experienced in purchasing a vehicle. Zero pressure or sales tactics; 100% support an More

by bmuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Sep 08, 2021 -

Sewell BMW MINI of Plano responded

Hi, thank you for taking the time to write a positive review! We are glad to hear Robin was able to help you find a great BMW and was able to make your overall experience at our dealership fantastic. If you ever need help with your new BMW, feel free to give us a call at Classic BMW.

September 03, 2021

Robin McCormick is one of the best car sales person I have worked with. I just bought my second BMW with him. He is very courteous, professional and kind. He is ever available for his clients. He looks o More

by Shilpa Chitnis
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Sep 04, 2021 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to write a positive review! We are glad to hear Robin was able to help you find a great second BMW and was able to make your overall experience at our dealership the best. If you ever need help with your new BMW, feel free to give us a call at Classic BMW.

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