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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

April 30, 2019

Excellent Customer Service I came to Classic BMW for an oil change and a brake fluid flush. Zuhaib kept in contact and helped me through every step of the way. More

by Joe Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuhaib Makda
May 01, 2019 -

Sewell BMW MINI of Plano responded

Thank you, Joe. We'll be sure to thank Zuhaib for providing you with excellent customer service. Have a great day!

April 29, 2019

Top notch customer service We brought our BMW here for a couple unexpected service issues and all things considered Classic made this as pleasant as possible. Our service adviso More

by Greg1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory
Apr 30, 2019 -

Sewell BMW MINI of Plano responded

Greg, Thank you for your excellent feedback for Mallory. We truly appreciate learning of your pleasant service experience and welcome you again!

April 28, 2019

Super Service I took my 328i in for routine service and was assigned Chip K as my advisor. He got me done quickly and even had my car washed while I waited. I will More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Koestler
Apr 28, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the five-star review! Chip and our team were happy to assist you with your vehicle needs. We look forward to serving you again in the future.

April 28, 2019

Great salesperson! Jessica Watts was great to work with while test driving several cars recently. She is extremely knowledgeable and is very helpful at helping the drive More

by kellimar@tx.rr.com
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Watts
Apr 29, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the five-star review! We are so glad to hear that Jessica made a positive impact on your experience, and we hope to see you again in the future!

Apr 29, 2019 -

Sewell BMW MINI of Plano responded

Hello there, thank you so much for sharing your review with us! We are happy to know Jessica has provided you with excellent service. She is truly one of our best and we are so lucky to have her on our team. We hope to see you again!

April 27, 2019

Came out with the best feeling Thank you to Shawn who was the perfect person to help us that day. Had no idea that I would be driving home in my new car. He made it possible for me More

by Happyigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 27, 2019 -

Sewell BMW MINI of Plano responded

Congratulations! We are thrilled to learn Shawn has provided you with a perfect shopping experience and you are enjoying your new car. If there is anything else we can assist you with, please do not hesitate to let us know. We welcome you back.

April 25, 2019

Excellent Quality Service Mark Fresard was an outstanding salesman. He patiently and honestly worked with me through out my entire first car purchasing experience. Mark went ou More

by Cali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Apr 26, 2019 -

Sewell BMW MINI of Plano responded

Cali, thank you for the positive review and feedback! Congratulations on your first car purchase! We appreciate that you chose us as your dealership, and will make sure to let Mark know that he earned your recommendation!

April 24, 2019

My experience was great. My salesman was very friendly and knew what he was doing. The sales experience was great from start to finish. Mark Fresard was very knowledgeable wi More

by gman36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fresard
Apr 24, 2019 -

Sewell BMW MINI of Plano responded

Thank you for sharing your experience! We're thrilled to hear that our team ensured you a pleasant time. We invite you to come back anytime!

April 22, 2019

Great car buying experience We highly recommend Pedro Gutierrez for his professionalism and commitment to us. He was efficient in locating and selling us the one X5 we wanted. More

by happy car buyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez
Apr 23, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the positive review and rating! We are happy to know that your experience with us went well and with the help of Pedro who was professional, committed, and efficient. We truly value your business and we hope that you will visit us again in the future!

April 21, 2019

Customer Service If you’re shopping for a new BMW, look no further. Robin McCormick at Classic BMW is your guy! He was patient and answered all my questions throughou More

by HP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Apr 21, 2019 -

Sewell BMW MINI of Plano responded

Robin will appreciate the excellent recommendation. Thank you for your recent visit. We are glad to hear that you were offered exceptional customer service. Be sure to visit again, soon.

April 18, 2019

Best Purchasing Experience of my Life!! 1) You have to purchase or lease your car from Classic BMW. 2) You must ask for Robin McCormick. After owning and also leasing many BMW’s over the More

by BlondeTexasAggie16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick & John Kobell
Apr 18, 2019 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We look forward to your future visits!

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