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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

June 08, 2019

Still in love after all these years! I’m a BMW fan. It’s a love affair that’s been going on for over twenty five years. My guess is that my husband and I have been through a minimum of th More

by Carolyn Corporon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Jun 09, 2019 -

Sewell BMW MINI of Plano responded

Carolyn and Eugene, Thanks for your loyalty to our brand! We are so delighted to learn of your amazing feedback for Robin, and Pat. It's been a pleasure working with you all these years. We wish you congratulations on your BMW M850i and BMW X4 M40i! Thanks for sharing and please let us know if we can do anything else. We look forward to our continued relationship with you.

June 06, 2019

Service Dept Mallory in the service department is very pleasant to deal with and is very good at communicating about the status of work. I recommend her. More

by CSPlano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory McCormick
Jun 06, 2019 -

Sewell BMW MINI of Plano responded

Communication is the key to efficiency. Thank you for the recognition and for visiting. We hope that you will return for a visit soon. Have a great day.

June 06, 2019

Overall quick and friendly! Scheduled test drive cars were ready and when I arrived, everyone was friendly and it was a very pleasant experience. Thanks for the great service. More

by teb0506
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
Jun 07, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the five stars! We are happy to hear that each team member you encountered gave you exceptional service. We welcome you back at any time!

June 05, 2019

Working with Robin McCormick This is the third time my family has worked with Robin McCormick to purchase a BMW. We have always felt we were treated with fairness and integrity. R More

by KRMorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Malchi
Jun 05, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the positive review! We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us!

June 03, 2019

Classic BMW,..Wow! Wow, when you have a great experience you want to share it with the word and that is what I plan to do! My BMW sales rep., John Brunson sold me my fi More

by HappyBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brunson and Victoria Archuleta
Jun 03, 2019 -

Sewell BMW MINI of Plano responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

June 01, 2019

TRULY EXCEPTIONAL BUYING EXPERIENCE Robin was superb and out of many car purchases, the most swift, transparent and just genuine sales guy proab ever met! He also took me out of what I t More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Robin, Max
Jun 01, 2019 -

Sewell BMW MINI of Plano responded

Ray, thank you for taking the time to leave a thoughtful review. Our team is trained to find our guests' needs and meet them. The comfort of your family is the key to allowing you to make a confident decision. We appreciate you letting us know that our team is performing at a superior level. Thank you for visiting and be sure to come back soon.

June 01, 2019

Perfection When we needed a new SUV, we looked at all of the higher end models. We went to Range Rover, Jaguars, Porsche, Audi, but stopped when we made it to C More

by NEWbieBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Warren
Jun 02, 2019 -

Sewell BMW MINI of Plano responded

We are glad that you have made the decision to make the switch to BMW. It is a wise one. The superior engineering and elegance are unmatched. We appreciate you informing us that Brett and the team have offered exceptional customer service to our guests. We look forward to assisting you into the 2020 sedan of your choice. Have a great day and visit again.

June 01, 2019

Great knowledge, fair prices We ordered a 2019 X5, it came in when promised and exactly as ordered. Everyone was very helpful and knowledgeable. Great experience and we will defin More

by Beemer. 19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre, Kayce, Chris
Jun 02, 2019 -

Sewell BMW MINI of Plano responded

Congratulations on your BMW X5! We are delighted to learn you had a great experience and we look forward to any visits in the future.

May 31, 2019

Great Job! I always take my BMW to Keith! He always keeps me updated on my service and provides exceptional service! I would recommend him and no one else. More

by BMWGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Damer
Jun 01, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the great rating and feedback for Keith! We are happy to hear that he goes the extra mile in his service to you each time you're here. Please come back at any time!

May 31, 2019

4th BMW and counting !!! The quality of Classic BMW and working with Michael Snyder has led to another BMW PURCHASE! This is the 4th BMW we have bought through Michael Snyder More

by lovemycar3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
Jun 01, 2019 -

Sewell BMW MINI of Plano responded

Congratulations on your 4th BMW! It is a delight that you are loving your car. We are sure Michael will be happy to learn of your kind words and we look forward to your next visit. Thank you!

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