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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

January 01, 2020

Classic BMW has some of the best staff I’ve come across. Mallory, my beautiful service advisor, has taken care of my vehicle multiple times in 2019. She’s professional, kind, and genuinely cares. 5 stars More

by melissa.decourcy
Recommend Dealer
Yes
Employees Worked With
Mallory
Jan 01, 2020 -

Sewell BMW MINI of Plano responded

It's wonderful to know that Mallory has provided you with such great care. Thanks for the five stars all around, Melissa. We welcome you again!

December 30, 2019

Awesome Experience My 6th time to purchase a car at Classic with my awesome salesman Robin, and it was wonderful as usual! Service is always excellent also! I recommend More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Dec 31, 2019 -

Sewell BMW MINI of Plano responded

Congratulations on your purchase, Liz! We hope you enjoy your BMW. We'll be sure to thank Robin for providing you with great care. Thank you for taking the time to share your review about your experience. We welcome you again!

December 28, 2019

Awesome experience We had decided to upgrade to a bigger model from our BMW 3 series and boy, did we make the right decision of going to Classic BMW. After 2 months More

by Gautam Krishnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
Dec 28, 2019 -

Sewell BMW MINI of Plano responded

Congrats on your 2017 X3, Gautam. We will be sure to thank Mike and the rest of the team for going above and beyond to provide you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

December 27, 2019

Had some follow up questions on my new BMW 540 at Classic. Alex Miles was was thorough, knowledgeable and extremely professional while also being sensitive to my time constraints. Highly recommend. More

by Chris4512
Recommend Dealer
Yes
Employees Worked With
Alex Miles
Dec 28, 2019 -

Sewell BMW MINI of Plano responded

Chris, Thank you for taking the time to share your outstanding experience with Alex in our Service Department! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 26, 2019

Wonderful experience AGAIN! This is our second BMW we’ve purchased with help from John Brunson. John’s knowledge and attention to our needs and wants made this purchase even better and easier than our first More

by Timothystecker55
Recommend Dealer
Yes
Employees Worked With
John Brunson, John Kobell
Dec 27, 2019 -

Sewell BMW MINI of Plano responded

That's wonderful news, Timothy. Thank you for the amazing rating and review. We will be sure to let John know that you appreciate his services. You are always welcome to visit.

December 26, 2019

My first BMW experience with Classic BMW and John Brunson was nothing less than 5 stars. Not knowing exactly what I was looking for and with a ton of requests and questions, John helped get me in the X3 of More

by BK47394
Recommend Dealer
Yes
Employees Worked With
John Brunson
Dec 27, 2019 -

Sewell BMW MINI of Plano responded

Congratulations on your new X3. John will enjoy learning that you are completely satisfied with your purchase. Your business and recommendation are highly valued. Let us know when we can be of further assistance and have a great day.

December 21, 2019

My First BMW Experience I have been driving a Lexus for many years, so I did not know what to expect from BMW. Classic BMW assigned me to Robin McCormick, which sealed the de More

by flyrod66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick; Max Stamer; Amanda Malchi
Dec 21, 2019 -

Sewell BMW MINI of Plano responded

Congratulations on your BMW! We are delighted to see our team members, Robin and Max have provided with you with amazing care. Thanks for sharing your outstanding feedback and please stop by again if there is something we can do for you.

December 18, 2019

Enjoy doing business with Classic BMW. Purchased my first BMW from Classic after buying several BMWs from another local dealership over the years.I did this because I worked with Robin McCo More

by haroldturk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick, Max Stamer
Dec 19, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the wonderful review, Harold. We're so pleased to see that Robin's outstanding service had you try our dealership. Congratulations on your purchase; we hope to be of service in the future!

December 16, 2019

FANTASTIC TO DO BUSINESS WITH It was great doing business with Robin at Classic BMW in Plano!! He was very informative and helped us with the pricing and even the financing! Robin More

by devinwilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Dec 17, 2019 -

Sewell BMW MINI of Plano responded

Devin, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Robin went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future.

December 14, 2019

Boughta new X5 Max was great and helpful. car came on time and is beautiful. I do not like to to have to finance car just to get a better deal More

by New X5 guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max was very good
Dec 15, 2019 -

Sewell BMW MINI of Plano responded

Thank you for shopping with us. Congratulations on your new vehicle. We hope that you will consider us for all of your future needs. Have a great day.

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