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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

March 17, 2020

Recent Purchase Great, people, great company, awesome cars and a great experience buying my last car with them. I've been a customer for over 6 years and bought 2 car More

by patdaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kearns
Mar 18, 2020 -

Sewell BMW MINI of Plano responded

Thanks for your wonderful comments! Please know we truly appreciate your business. Congratulations on your recent purchase! We hope you enjoy it.

March 13, 2020

Outstanding experience with John Brunson We recently purchased a Certified Pre Owned 330i Wagon from Classic BMW. We worked with John Brunson and it was a great experience. He was patient as More

by Brian of DFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brunson
Mar 14, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the great review, Brian! We're so pleased to see that John's consummate service made such a positive impression on you! Congratulations on your purchase; we look forward to your next visit!

March 03, 2020

2020 X4 Purchase Great experience once again with Classic BMW all because of Robin McCormick. I think this is my 5th car purchased with Robin. Love BMW and I don't t More

by chris.wicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Mar 03, 2020 -

Sewell BMW MINI of Plano responded

Thank you so much for your recommendation for Robin. We really appreciate your business, Chris. We hope you enjoy your new BMW X4. Please have a wonderful day!

February 29, 2020

Classic BMW had a large selection of 2020 & 2019 BMW X5s to choose from with a variety of options. Pedro Gutierrez worked tirelessly to fund me the perfect 2020 X5 that contained all of the options I wanted More

by pjmac3
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez
Feb 29, 2020 -

Sewell BMW MINI of Plano responded

It's wonderful to know you enjoyed our selection of BMW vehicles. Congratulations on your 2020 X5! We're sure Pedro will appreciate your kind comments and we look forward to your return. See you again!

February 29, 2020

Picked up my CPO X3 on Thursday. John Brunson delivered the best customer experience that I have EVER had buying a new or used vehicle. I will pass out his card to anyone looking for a vehicle. More

by Michael K.
Recommend Dealer
Yes
Employees Worked With
John Brunson
Mar 01, 2020 -

Sewell BMW MINI of Plano responded

Michael, congratulations on the purchase of your X3. They are great vehicles and you are going to love it. John will be given your feedback. He will appreciate your recommendation. Please consider us for any future needs.

February 29, 2020

Mallory was just the best This dealership has always been the best in service; I don't ever go anywhere else now. Thank you Mallory for helping me with my BMW. You are the BEST More

by nataliesaurr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory McCormick
Mar 01, 2020 -

Sewell BMW MINI of Plano responded

You are very welcome, Natalie. Thank you for taking the time to share your experience. Mallory will be given your great review.

February 28, 2020

We had a specific vehicle need and little time to do a broad search. Michael found the best vehicle at the best price. Well done. More

by jeffkister32
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
Feb 29, 2020 -

Sewell BMW MINI of Plano responded

Congratulations on finding the right vehicle, Jeff. We're sure Michael will appreciate your review for him. Thank you for taking the time to share it. We hope you enjoy your vehicle and our team welcomes you to visit again!

February 28, 2020

This review is for the used sales department; better go to a "Buy Here, Pay Here" dealership. Two cars I bought full of problems; the used department does not really have standards for the used cars they s More

by Reinaldo Nieto
Recommend Dealer
No
Employees Worked With
NA
Feb 29, 2020 -

Sewell BMW MINI of Plano responded

Reinaldo, We want our guests to be completely happy. We proudly stand behind the product that we sell and would like the chance to discuss your concerns. Please contact me when you have a moment. Best regards, John Meade General Sales Manager 214-778-2716 jmeade@classicbmw.com

February 27, 2020

I appreciated all the help I received from Pedro Gutierrez. He answered all my questions. I liked that he spent time educating me on the many extras the car has equipped. Even set up my blue tooth f More

by lk300zx
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez and Victoria from Financing
Feb 27, 2020 -

Sewell BMW MINI of Plano responded

It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Pedro and Victoria went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

February 27, 2020

Just wanted to share a very positive experience at Classic BMW in Plano, TX. Visited the service drive recently and my advisor Jeff Daggon took excellent care of my BMW and was very efficient. More

by amed
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Feb 28, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the positive review and rating! We are happy to know that your experience with us was positive and with the help of Jeff who provided excellent customer service. We hope to see you again soon!

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