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Sewell BMW MINI of Plano
Plano, TX
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 928 reviews
October 07, 2020
We received a perfect treatment. Everybody at Classic BMW was aware of the specific details of our situation and reacted in the best possible way, always with courtesy and understanding. They kept us ful was aware of the specific details of our situation and reacted in the best possible way, always with courtesy and understanding. They kept us fully informed about all different details and possibilities for the car we were looking for and answer any questions or concerns promptly, with clarity and profesionalism. Their process of signing paperwork is incredibly fast and efficient, and they make everything look simple and easy. More
by jvinals
Employees Worked With
Pedro Gutierrez
October 01, 2020
Pedro was such a pleasure to work with. This is my second BMW I’ve purchased that was sold by him. He was very patient with me during this process. I explained they type of car I was interested in and he sen BMW I’ve purchased that was sold by him. He was very patient with me during this process. I explained they type of car I was interested in and he sent me the car information once it arrived to the lot. I truly appreciate his communication, following up with me and how he addressed all my concerns. More
by Arias2015
Employees Worked With
Pedro Gutierrez
September 29, 2020
Michael Snyder showed what customer service means as he worked with my husband and myself on the purchase of our 2017 BMW X3. He took extra care to make the sales process as simple as possible. Also he spe worked with my husband and myself on the purchase of our 2017 BMW X3. He took extra care to make the sales process as simple as possible. Also he spent a great deal of time explaining about all the options in our vehicle and didn’t rush through it as some people would do. He was great to work with and I would recommend him to anyone who is in the market for a “new” vehicle (even if it is a used one). More
by srs0213
Employees Worked With
Michael Snyder
September 28, 2020
Randy Descamp always keeps me informed when my car is in for service and looks out for my best interest when recommending work needed. I highly recommend him when using this dealership. for service and looks out for my best interest when recommending work needed. I highly recommend him when using this dealership. More
by Fredrick
Employees Worked With
Randy DesCamp
September 20, 2020
Excellent 1st time buying experience! Pedro Gutierrez was very helpful and never made me feel uncomfortable during the buying process. Will definitely buy from him again. very helpful and never made me feel uncomfortable during the buying process. Will definitely buy from him again. More
by Mattie.cobb20
Employees Worked With
Pedro Gutierrez
September 19, 2020
John Brunson was once again fantastic. We have been working with him on and off for about a year now. He is always helpful and low pressure. We decided to buy this week and within a week he tracked dow working with him on and off for about a year now. He is always helpful and low pressure. We decided to buy this week and within a week he tracked down the car we wanted even in this current market of very low inventory. We love our new X5. Thank you for taking care of us. More
by JBellinger
Employees Worked With
John Brunson
September 16, 2020
Excellent customer service, Maxwell was very helpful courteous and knowledgeable, explain everything in detail at deliver, Very smooth transaction. Highly recommend to consider this dealership specially courteous and knowledgeable, explain everything in detail at deliver, Very smooth transaction. Highly recommend to consider this dealership specially Max in new sales. More
by T Nicobar
Employees Worked With
Maxwell
September 14, 2020
I enjoyed working with Pedro and Amanda. They were both very professional and customer focused. I was very pleased with my experience working with them! very professional and customer focused. I was very pleased with my experience working with them! More
by bethany
Employees Worked With
Pedro; Amanda
