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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

November 05, 2020

Second car I have bought from here in the last 2 years. Pedro G is very professional, attentive and on top of his game! The entire experience was great, from sales to finance! Great Job! More

by samhogan83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in Finance
Nov 05, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the great review. We will be sure to thank Pedro for providing you with excellent service. We look forward to working with you again.

Nov 05, 2020 -

samhogan83 responded

Joe in Finance too was awesome!

November 04, 2020

This is my second BMW. Pedro is wonderful! It is always a pleasure to work with him. Amanda is always delightful. I feel like family! More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda McGath
Nov 05, 2020 -

Sewell BMW MINI of Plano responded

Shelly, thank you for the great review! We are happy to know that you had a positive experience with Amanda, and if there is anything else we can do for you, please let us know.

November 01, 2020

Wanted to share a very pleasant experience I had at Classic BMW in the service department. My advisor Jeff Daggon was outstanding and took great care of my BMW. More

by psobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Nov 01, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the great review. We are happy to know that Jeff provided you with such a pleasant experience. We look forward to working with you again.

November 01, 2020

Classic BMW is always the best. They make sure to go out of there way to assist you. My go to is Jeremy in service he makes sure to keep you in the loop on the status of your vehicle and makes sure you know More

by tinkerbell34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 02, 2020 -

Sewell BMW MINI of Plano responded

Kristina, thank you for the positive feedback! We are happy to know that you had the best experience with us and to know that our team was helpful, especially Jeremy. We truly value your business!

November 01, 2020

I went to Classic BMW with a specific make, model, and color combination that I was looking for in my next vehicle. John knew exactly what I wanted and he contacted me as soon as the vehicle came I that More

by gill.emilyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brunson
Nov 02, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the positive review and rating! We are delighted to know that you had a good car-shopping experience with us and with the help of our team, especially John. We truly appreciate your business and we hope that you will continue to visit us!

October 28, 2020

This is the second vehicle I’ve bought with John Brunson. He has been amazing to work with. John saved us money, listened to what we wanted and made the experience fast and easy. Thanks John! More

by TJQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brunson
Oct 29, 2020 -

Sewell BMW MINI of Plano responded

Thanks for the outstanding review, TJ! Congratulations on your 2nd new ride!

October 27, 2020

Pedro was very easy to work with and understood my needs quickly. When I had questions Pedro had the answers. Pedro put me into the best car for my situation and in the possible position down the road. Once More

by Chevy321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez
Oct 28, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the positive feedback! We are happy to know that you had a good sales experience with us and with the help of Pedro who provided great customer service. We value your business and we will make sure to share your kind words with Pedro!

October 24, 2020

Thank you Pedro. Quick and very easy. Finance and sales were awesome. Very thorough and explained everything well right down to setting up my phone and emergency BMW in case something weee to go wrong. More

by Kim M RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance officer initials J.V.
Oct 25, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the great review, Kim. We will be sure to thank Pedro for providing you with quick service. We look forward to working with you again.

October 22, 2020

Michael Snyder is my guy. He's sold us new and used. This time it was a new 840i and my wife is so happy. He found us the right car, gave us the right price and made it easy. What more can you ask fo More

by dallasatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
Oct 23, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the 5-star rating and great review! We are happy to know that you have had good sales experiences with us and with the help of Michael. We will make sure to share your kind words with Michael and we hope that you will continue to visit us!

October 21, 2020

This is my second purchase from Classic. Pedro made the process simple both times. The price was right and the finance team didn’t pressure me, which was very much appreciated. More

by Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
Oct 22, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the five-star review, Amber! It's wonderful to know that Pedro could provide a great buying experience for you. Congrats and enjoy!

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