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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

December 07, 2020

I’m a long term client of Classic BMW. The Maas Family & the Classic BMW Team always make my buying experience exceptional! John Meade and Robin McCormick made the build & buying process effortless and stre More

by Randy Whitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Dec 07, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the amazing review, Randy! We are so thrilled to see that John and Robin's outstanding service has earned your loyal business! Congratulations on your latest purchase; we look forward to working with you again.

December 01, 2020

Mallory is the greatest service attendant! Thank you for always taking care of my husband and I, I always recommend you to my friends and family. More

by calliefuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory
Dec 01, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the positive feedback! We are happy to know that you and your husband have had good service experiences with us and with the help of Mallory. We are always here to help!

December 01, 2020

My service advisor Mallory was very professional last month. The attention received was a nice change. Would recommend her to anyone that goes to this dealership. More

by gabs127120
Recommend Dealer
Yes
Employees Worked With
Mallory
Dec 01, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the positive feedback! We are delighted to know that you had a good service experience with us and with the help of Mallory, We appreciate your recommendations and we are always here to help!

December 01, 2020

This dealership was very clean and the service person that helped me, Mallory, was very patient and attentive. I felt complete confidence in her work. More

by jam120
Recommend Dealer
Yes
Employees Worked With
Mallory
Dec 01, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the 5-star rating! We are delighted to know that you had a good experience with us and to know that Mallory was helpful. We look forward to any future visits!

December 01, 2020

Mallory M in service is a true professional and the nicest person to work with. She takes care of her customers. Went above and beyond what I expected. More

by MarkJ08
Recommend Dealer
Yes
Employees Worked With
Mallory
Dec 01, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the wonderful feedback! We are delighted to know that you had a good service experience with us and with the help of Mallory. We look forward to any future visits!

December 01, 2020

Mallory has always been very helpful when I'd go in for my service. I have sent several friends that are in the area and they are also pleased with her help. More

by jjzun20
Recommend Dealer
Yes
Employees Worked With
Mallory
Dec 01, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the great feedback! It is wonderful to know that you had a good experience with us and to know that Mallory provided good customer service. We are always here to help!

November 30, 2020

Just had my car serviced last week at Classic BMW in Plano, TX. My service advisor Jeff Daggon was awesome and took great care of my BMW. More

by DG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Nov 30, 2020 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to leave this positive rating. It was our pleasure to provide a top-notch dealership experience.

November 27, 2020

Pedro was a constant professional and aimed to ensure I had a positive experience. Overall I would highly recommend Pedro and Classic BMW. Lastly Pedro ensured all safety measures were applied during my bu More

by Bucki4life94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
Nov 28, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the wonderful review! We are looking forward to letting Pedro know how pleased you were with his service. Your recommendation is appreciated as well. If there is anything else we can do for you, please be sure to let us know.

November 09, 2020

Pedro was great, very helpful and easy to work with. Katherine was friendly and super fast getting paperwork together. Enjoyed the shopping experience! Thank you. More

by Renesim82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez, Katherine Philp
Nov 10, 2020 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to mention Pedro and Katherine! We appreciate it, and we look forward to working with you again in the future.

November 09, 2020

Robin was easy to work with and helpful. We were very grateful that he took the time to heip us to set up our new car. More

by Li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Nov 10, 2020 -

Sewell BMW MINI of Plano responded

Li, thank you so much for sharing your great review with Robin! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

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