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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

December 31, 2020

Just had my m240i serviced at Classic BMW in Plano, TX. This was a great experience and my service advisor Jeff Daggon was awesome. See you next time. More

by KRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Dec 31, 2020 -

Sewell BMW MINI of Plano responded

Glad to here that you enjoyed your service experience. Thank you for choosing Classic BMW!

December 30, 2020

Service department advisor Joe Ellis has failed me three particular times. In November I had an oil change and the check engine light, low tire tread, and low battery were not detected. Numerous voicemails More

by NICOLEMORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Ellis
Dec 30, 2020 -

Sewell BMW MINI of Plano responded

Nicole, We apologize the BMW test plan did not let us replace the battery under warranty and glad BMW of Dallas took care of you. We truly apologize for the inconvenience. Chuong Nguyen Service Director 214-778-2701 cnguyen@classicbmw.com

December 29, 2020

Robin at Classic BMW was great! The whole experience from making a phone call to ordering the car to picking it up were so easy. Typically purchasing a new car is exhausting, but I have to say this time it w More

by JandLWink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Dec 30, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the kind review! Robin was happy to assist you with everything. We hope to see you again in the future here at Classic BMW!

December 28, 2020

Dealer Rater,Very pleased to be a repeat buyer with Dealer Rater, Very pleased to be a repeat buyer with Client Advisor Robin McCormick at Classic BMW. No anxious buying process with Robin, just e More

by brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas in service, Max assistant to Robin
Dec 28, 2020 -

Sewell BMW MINI of Plano responded

Hi Brad, thank you so much for the five-star review! We're pleased to hear Robin has given you excellent service. We hope you consider us again.

December 24, 2020

When the lease on my car was up, Robin McCormick helped me with ordering a new vehicle and going over the features when the car came in More

by connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Dec 24, 2020 -

Sewell BMW MINI of Plano responded

Thank you! We take our reviews seriously and are delighted to learn about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving Classic BMW! Safe travels.

December 23, 2020

Robin was as for his third time for me outstanding. Pleasure do deal with the same individual for well it’s like family. Thanks again. More

by bertdrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Dec 24, 2020 -

Sewell BMW MINI of Plano responded

Thank you for your feedback. We are happy to hear Robin provided a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

December 15, 2020

My family has been working with Robin since early 90s for all our BWM needs. He has always been a joy to work with., He is kind, professional, dependable, responsive, efficient, knowledgeable, caring and a More

by karla.frick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Dec 15, 2020 -

Sewell BMW MINI of Plano responded

Thank you so much for taking the time to leave your heartfelt review of our dealership. We have truly enjoyed working with you over the years and will continue to always take care of you for the years to come. We will make sure to pass on your kind words to Robin. Please let us know if there is anything else that we can do for you and we look forward to your next visit with us here at Classic BMW!

December 14, 2020

Robin McCormick has taken care of my wife and I for years with all our purchases. Very professional, stays on top of things, answers your questions. More

by bpatterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Dec 15, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the great review! We are happy to know that you had a positive experience with Robin, and if there is anything else we can do for you, please let us know.

December 09, 2020

I always rely on Robin McCormick to help me purchase a BMW. He has been my go to Client Advisor for 15 + years and every purchase has gone smooth and left me and my wife extremely satisfied. He is an ex More

by mckinneysooner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Dec 09, 2020 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share feedback with us! Robin will be happy to learn that your visit was worth 5 stars. Please let us know if there is anything else we can assist you with in the future! Thanks again!

December 08, 2020

Pedro G made my car buying experience so easy and fun - not something I am really used to. He is a super personable guy and not pushy AT ALL. I am from out of state so finance was different and Pedro apolo More

by Payton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro G
Dec 09, 2020 -

Sewell BMW MINI of Plano responded

Thank you so much for the wonderful review! We are glad to know that you had a fun and easy car-buying experience with us. Congrats and enjoy every mile!

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