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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

January 27, 2021

Great atmosphere and Mallory in service is always very helpful. She is professional and knowledgeable. Always provides the best customer service and always has a smile! More

by cmarilisf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory
Jan 27, 2021 -

Sewell BMW MINI of Plano responded

We'll be sure to thank Mallory for her excellent care of your experience at Classic BMW. If there is anything further we can be of assistance with, please do not hesitate to reach out!

January 27, 2021

Mallory always keeps me informed when my car is in for service and has my best interest when recommending work needed. I always recommend her to my friends. More

by vleo00505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory
Jan 27, 2021 -

Sewell BMW MINI of Plano responded

Thank you so much for taking the time to share your recommendation for Mallory at Classic BMW. We appreciate your feedback so much. If there is anything further we can help with, please do not hesitate to reach out!

January 27, 2021

The most knowledgeable professional I have worked with at Classic BMW is Mallory McCormick. Thank you for taking care of me and my car! A+ More

by slucy1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory McCormick
Jan 27, 2021 -

Sewell BMW MINI of Plano responded

We're always happy to take care of your vehicle needs at Classic BMW. Thank you so much for taking the time to share your great feedback for Mallory. Feel free to reach out to our team if we can help with anything further!

January 26, 2021

Michael Snyder was amazing to work with on the purchase of my 2021 X6 BMW. I live in Florida and he made it seamless. Checked on me during my trip there and back home. I’m a very happy customer. 100 stars! More

by bjpitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder Saleman & Bill in finance
Jan 26, 2021 -

Sewell BMW MINI of Plano responded

We are so thrilled to know that Michael has provided you with excellent care at Classic BMW. Congratulations on your BMW X6. Please reach out if we can ever do anything else for you. Have a wonderful day!

January 25, 2021

Getting a new car with Robin McCormick was a great experience. I have now purchased 3 cars from Robin at Classic and they always do a fantastic job of taking care of my needs! More

by lorie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Jan 26, 2021 -

Sewell BMW MINI of Plano responded

Thank you for the wonderful review, Lorie! We are so pleased to see that Robin's consummate service has earned your loyal business. Congratulations on your latest purchase; Classic BMW of Plano hopes to work with you again in the future.

January 18, 2021

Very clean, everyone is friendly, helpful and professional. This is our 2nd purchase with Robin McCormick, he is a great asset to Classic BMW. Always enjoy working with him. More

by scorr17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Jan 19, 2021 -

Sewell BMW MINI of Plano responded

Thank you for choosing Classic BMW for your BMW needs again. We appreciate your great feedback for Robin! If there is anything further we can assist with, please do not hesitate to reach out.

January 16, 2021

We worked with John Brunson on securing the best i8 offering, and though it took a couple of visits before the right car was available, John was very understanding and patient with the myriad of quest More

by Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brunton
Jan 17, 2021 -

Sewell BMW MINI of Plano responded

Allan, Thank you for taking the time to share feedback with us! We are so happy to learn that your visit working with John for your BMW i8 was worth 5 stars. Please let us know if there is anything else we can assist you with in the future! Thanks again!

January 07, 2021

We really enjoyed our experience at Classic BMW on a Monday getting our certified pre-owned BMW. Pedro G. was very easy to work with and extremely knowledgeable about the car and all of our options. He More

by jjdowling6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro, G
Jan 08, 2021 -

Sewell BMW MINI of Plano responded

Thank you for the excellent review! We are happy to see that Pedro's knowledge and expertise helped you find the perfect new BMW! Congratulations on your purchase; Classic BMW of Plano hopes to work with you again.

January 01, 2021

Just purchased a new BMW with the help of Robin McCormick. It was our first time working together and he was awesome! He made the process so easy and I appreciate it greatly. More

by mskee2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Jan 02, 2021 -

Sewell BMW MINI of Plano responded

Thank you for the great review! We are happy to learn that Robin's service was smooth and personable. Congratulations on your new BMW; Classic BMW looks forward to working with you again.

January 01, 2021

I have been servicing my cars here for a little while now and I’ve worked with a couple different advisors. I can confidently say Jeremy Garber has been the best advisor I’ve worked with. He’s always very in More

by Burton Guster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo
Jan 02, 2021 -

Sewell BMW MINI of Plano responded

You're so welcome, Burton! We are happy to see that Jeremy's amazing service has earned your repeat business and we will be sure to share your kind words with him. Classic BMW of Plano looks forward to working with you again.

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