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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

February 04, 2021

Worked with Michael Synder in the PreOwned side. He was very knowledgeable on all the vehicles we looked over. No pressure sales. Michael acted more as an advisor than a sales person. Katherine P in the fi More

by Brooksjeff9949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Synder, Katherine Philip
Feb 05, 2021 -

Sewell BMW MINI of Plano responded

Glad to hear that you enjoyed your sales experience! Thank you for stopping by!

January 31, 2021

Best service center in DFW for your BMW or Mini! Ron Williamson is the best. He kept us updated during our repair and made sur we were getting the best deal possible! More

by BillNye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Williamson
Jan 31, 2021 -

Sewell BMW MINI of Plano responded

Glad everything went well! We definitely strive to provide an experience like yours to all our customers. We look forward to working with you in the future.

January 31, 2021

Always speedy service and friendly staff, Carlos has been my service advisor for years and I’ll stick with buying BMW because of the excellent service! More

by mzigler0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for the great review! We are so pleased to see that Carlos consistently exceeds your expectations and continuously treated you to prompt and personable service. Classic BMW welcomes you back at any time.

January 30, 2021

Just wanted to share my recent visit to the service department at Classic BMW in Plano, TX. The experience was great and my service advisor Jeff Daggon was awesome. More

by CW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Jan 31, 2021 -

Sewell BMW MINI of Plano responded

Thank you for choosing Classic BMW for your vehicle needs. Feel free to reach out to Jeff and the team if we can be of assistance again. Take care!

January 29, 2021

I literally wasted $11K @ BMW Plano & my SUV still messed up. My service advisor that i was working with was Mr Chip. He stated to me one day that he swears he been working for the dealership for 20 years an More

by Joeyfodz214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chip
Jan 30, 2021 -

Sewell BMW MINI of Plano responded

Joey, I appreciate your feedback regarding your recent visit to the Classic BMW of Plano Service Department. Given the opportunity, I would like to speak with you about your experience. Please reach out to me directly we may discuss this in greater detail. Thank you, Chuong Nguyen Service Director 214-778-2701 cnguyen@classicbmw.com

January 29, 2021

This auto purchase was our 4th BMW from this dealership. Robin McCormick assisted with each purchase. Robin exhibits a professional and personal manner and makes for a completely positive experience. More

by LCiavola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Jan 30, 2021 -

Sewell BMW MINI of Plano responded

Thank you for sharing your feedback with us! We are so pleased to see that Robin has earned your loyal business and we will be sure to pass along your kind words. Congratulations on your latest BMW; Classic BMW of Plano hopes to work with you again in the future.

January 29, 2021

Another great experience with the service department, ask for Cody. The staff went out of their way to make not only myself but the other service customers feel like our satisfaction was of utmost importance More

by jamietrawick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Garcia
Jan 30, 2021 -

Sewell BMW MINI of Plano responded

Thank you for the excellent review, Jamie! We are so pleased to learn that Cody's exceptional service made a positive impression on you. If Classic BMW can be of future service to you, please be sure to let us know.

January 29, 2021

I can't thank Classic BMW of Plano enough for a wonderful and stress free experience. Cody Garcia really listened to all of my questions and concerns and made it all happen. Thanks again! More

by upsydaisydesignstx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Garcia
Jan 30, 2021 -

Sewell BMW MINI of Plano responded

You are so welcome! We are always happy to be of service and are so pleased to see that Cody's attentive service made your visit go so smoothly. Classic BMW welcomes you back at any time.

January 28, 2021

The Service Dept. is truly professional. I appreciate Mallory getting the job done right from the start. I very much appreciate her honesty. She obviously loves to help people. Thank you again. More

by odin_hon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory
Jan 28, 2021 -

Sewell BMW MINI of Plano responded

Glad to hear that you enjoyed your time with our Service Department! Thank you for your review!

January 28, 2021

Agradecida por la ayuda que me dio Mallory con el servicio de mi carro. Muy amable y profesional. Tubo mucha paciencia con migo y me explico todo muy bien. More

by ed_fuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory McCormick
Jan 28, 2021 -

Sewell BMW MINI of Plano responded

Thank you so much for your awesome review. We want nothing but the best for our customers and we're so happy you had such a great experience with us! Thank you!

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