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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

March 29, 2021

Robin McCormick just helped us buy our 3rd BMW. He is incredibly knowledgeable and trustworthy. He helped us understand performance, safety and other convenience features on the car the M3 competition. O More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Mar 31, 2021 -

Sewell BMW MINI of Plano responded

Hi RJ, Thank you for sharing your feedback for Robin and our team! We're glad to hear your experience was positive. Congratulations on your 3rd BMW! We appreciate your business and hope to work with you again.

March 27, 2021

Robin McCormick did a great job managing our 2021 BMW M3 purchase. He has helped us with several prior purchases and he has always provided us with excellent customer service. I highly recommend him and t More

by paulbachman48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Stamer, Mallory McCormick,
Mar 28, 2021 -

Sewell BMW MINI of Plano responded

Paul, Congratulations on your new 2021 BMW M3! We appreciate you taking the time to share your experience at Classic BMW and mentioning Robin! We are delighted to hear you were provided with excellent customer service during your visit. Please come back and see us for any future automotive needs.

March 26, 2021

Pedro G was amazing! Loved his knowledge of the car that I was purchasing. He made my daughter' s first car buying experience easy and enjoyable. I will definitely buy from Pedro and Classic BMW again. L More

by laura.n.madeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro G
Mar 27, 2021 -

Sewell BMW MINI of Plano responded

Thank you for your review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

March 17, 2021

I have been buying cars for 34 years. This is the best experience I have ever had! From walking in the door and working with Michael Snyder, all the way to the finance department, it was easy and pleasant More

by Hale2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
Mar 18, 2021 -

Sewell BMW MINI of Plano responded

Hello, thank you so much for the wonderful feedback! We're thrilled to hear your experience with Michael was exceptional. IT was truly a pleasure working with you. If there is anything else we can do for you, please let us know.

March 16, 2021

Pedro was great to work with - he was able to get me the car I wanted at the price I wanted without any fuss or hassle and made the process seamless. I would highly recommend him to anyone! More

by rabia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez
Mar 17, 2021 -

Sewell BMW MINI of Plano responded

Rabia, thank you for taking the time to share your great and seamless experience with Pedro! We hope you continue to enjoy your new ride! We appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Classic BMW of Plano.

February 28, 2021

Just wanted to thank the service department at Classic BMW for my recent visit. My service advisor Jeff Daggon was awesome. Love my BMW 340! More

by RNB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Feb 28, 2021 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to leave a review. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

February 28, 2021

Recently had my 2018 BMW 5 series towed into Classic BMW in Plano, TX for a flat tire. My service advisor Jeff Daggon did an excellent job. More

by MT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Mar 01, 2021 -

Sewell BMW MINI of Plano responded

Hello, thank you so much for your feedback! Jeff will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 28, 2021

Wanted to reconize Classic BMW in Plano TX for excellent customer service in the Service department. Jeff Daggon was awesome helping me with my BMW. More

by nala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Mar 01, 2021 -

Sewell BMW MINI of Plano responded

Nala, thank you for taking the time to mention Jeff in our Service Department! We appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs for years to come at Classic BMW in Plano, Texas!

February 28, 2021

Outstanding service from Jeremy. I use to go to BMW of Dallas that is near my home but for now on I will make sure to drive to Classic to work with him. More

by cellbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy G
Mar 02, 2021 -

Sewell BMW MINI of Plano responded

Thanks for taking the time to share your outstanding experience with Jeremy in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 06, 2021

On Friday, Feb 5th, I took my vehicle to Classic BMW for its first service and wanted it detailed. Carlos Villegas was assigned as my service advisor and was kind enough to set me up with a real nice loane More

by tallon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas
Feb 07, 2021 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share your experience with us. We are delighted to know that Carlos could provide you with a wonderful experience at our Service Department. We pride ourselves on providing excellent customer service and love knowing that you received nothing short of five stars. Please let us know if we can be of any further assistance here at Classic BMW!

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