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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

June 16, 2021

Robin McCormick is the best of the best, and Amanda Malchi works miracles in the finance dept. Bought a new 2021 M4 Comp from him... an effortless feat (normally grueling hours at a dealership) becaus More

by steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick, Amanda Malchi
Jun 17, 2021 -

Sewell BMW MINI of Plano responded

Steve, we're happy you found Robin and Amanda to be so supportive during your experience here at Classic BMW. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Enjoy your new vehicle!

June 14, 2021

Robin was great!Our process started out online and over Robin was great! Our process started out online and over the phone. Robin was professional and valued our time throughout the purchase. We are es More

by jasonmartin73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Jun 16, 2021 -

Sewell BMW MINI of Plano responded

Jason, Thank you for taking the time to share your professional experience with us at Classic BMW! We are glad to hear Robin provided you with exceptional customer care during your online and in-person experiences. Thank you for choosing Classic BMW for your first BMW purchase!

June 12, 2021

I'm constantly asked to post reviews about "my experience" with different companies I interact with. That being the case, I only post if I truly believe I was treated in a manner that is above an More

by LounOklahoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Garcia
Jun 14, 2021 -

Sewell BMW MINI of Plano responded

Hi there, Thank you very much for your glowing review. We are ecstatic to hear that you and your wife had such an above and beyond experience with our team here at Classic BMW of Plano. We deeply appreciate your kind words and we are looking forward to seeing you again for any of your future automotive needs.

June 05, 2021

1st time I was not happy with Glen Toyota!! Nothing they did was right!! I paid for a key to be programmed to my car. More

by Caloosa306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich who new nothing!!
Jun 07, 2021 -

Sewell BMW MINI of Plano responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Your feedback is important to us, and I would appreciate the opportunity to discuss your review further. Can you please reach out to me at a time that is convenient for you? Thank you, Chuong Nguyen Service Director 214-778-2701 cnguyen@classicbmw.com

May 31, 2021

Very pleasant experience a few weeks ago at Classic BMW in Plano, TX. My service advisor Jeff Daggon was great. Look forward to the next visit. More

by dalbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Jun 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for sharing your enjoyable experience at Classic BMW of Plano. We look forward to being of service again next time.

May 31, 2021

As always, Jeremy Garber takes care of me when I need service done on any of my BMWs. Thanks for always being honest and transparent with me. More

by Burton Guster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Garber
Jun 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for sharing how our team at Classic BMW of Plano has always provided you with excellent care. We look forward to helping you again.

May 31, 2021

If you’re looking for a great service advisor, look no further, Carlos is your guy. He is by far the most helpful, informative and friendly advisor I’ve ever had. When you call to make an appointment, ask More

by Jonathan M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for sharing how Carlos took care of your vehicle needs at Classic BMW of Plano, Jonathan. We appreciate the recommendation.

May 31, 2021

What a great Service Department. From the valets that greet you to the Service Advisors. Everyone is courteous and always willing to help. Classic BMW is highly recommended. More

by biglos93lx
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas
Jun 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for the 5-star rating and for sharing your experience. Classic BMW Service Department appreciates your business. We look forward to future visits. Safe travels.

May 29, 2021

Robin 's assistance in placing an order and delivery of a BMW X5 was an outstanding experience. Robin will be my first choice ,the next time, I'm in the market for a new vehicle. More

by JRM50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Mccormick
May 30, 2021 -

Sewell BMW MINI of Plano responded

Congratulations on your new BMW X5! We look forward to seeing you back at Classis BMW for any future BMW needs.

May 29, 2021

I traded in a lease for a new one early. Robin McCormick from Classic BMW made it a very pleasant experience. The car I wanted wasn't available so he ordered it for me. To my surprise the car arrived 2 week More

by Dan W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
May 30, 2021 -

Sewell BMW MINI of Plano responded

Thank you for the perfect star rating, Dan! We are glad to hear Robin was able to make your leasing experience pleasant and easy. We are glad your BMW arrived earlier than expected! Come back and see us at Classic BMW for any future automotive needs.

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