Service Chevrolet Cadillac
Lafayette, LA
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They are not honest in sales and definitely not in service. Went for a diagnostic because my car wouldn't start last week. They were closed and said they couldnt check it until today. Did a diagnostic service. Went for a diagnostic because my car wouldn't start last week. They were closed and said they couldnt check it until today. Did a diagnostic and said it was the same replacement Aldelco battery they had in the car when I purchased it. Autozone and other places said the battery is fine. More
top reasons to buy from service chevrolet ADP (additional dealer profit) is hidden in the service department. when you read the name on the sign, it will be the last time you see SERVICE u ADP (additional dealer profit) is hidden in the service department. when you read the name on the sign, it will be the last time you see SERVICE until you leave the lot. "our service department makes Aluminum siding sales men look honest" remember when you father told you, "if you have to tell someone you are honest, you aren't well their name starts with, 'Service' and what your father told you still applies Mr. Babineaux (the Service Manager), this is Mr. Stelly (the Operations Manger) Mr. Stelly, Mr. Babineaux doesn't think you are his boss. Of course he also thinks that vehicles come to the holding area an break themselves. our motto: if it wasn't broken when you dropped it off and it wasn't broken when we inspected it just leave it overnight and we can fix that stuff that wasn't broken we will put it in the shop and break it for you. yes I rated price at 5 stars, they did not charge me a thing to break the parts that were working when we brought it in. where else can you buy the extended service plan get free oil changes and spend $4,000+ to replace the shocks that were working when you dropped it off More
Great buying experience Was treated like a customer should who is trying to buy a new vehicle. Had a terrible experience at another dealership and almost gave up looking. So Was treated like a customer should who is trying to buy a new vehicle. Had a terrible experience at another dealership and almost gave up looking. So glad I went try Service Chevrolet More
Oil change - really? Leave it all day I have purchased 3 trucks with the last one listing at $52k 1500 LTZ. But when I go for service, it doesn't matter who the service writer is, I am jus I have purchased 3 trucks with the last one listing at $52k 1500 LTZ. But when I go for service, it doesn't matter who the service writer is, I am just another number. No personality, no promises, have to leave it. Then have to call to find out it's done. I would rather pay for oil change and tire rotation even though it's free with my $52K truck. Next truck will be a Ford...... More