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Service Chevrolet Cadillac

Lafayette, LA

4.6
25 Reviews

1212 Ambassador Caffery Parkway

Lafayette, LA

70506

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Showing 25 reviews

April 26, 2023

They are not honest in sales and definitely not in service. Went for a diagnostic because my car wouldn't start last week. They were closed and said they couldnt check it until today. Did a diagnostic More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Trahan Service Department
May 01, 2023 -

Service Chevrolet Cadillac responded

Dear Kimberly, Thank you for taking the time to tell us about your experience at our dealership. We sincerely appreciate your feedback and would like the opportunity to discuss the issue at hand. Please contact us at jbabineaux@servicegm.com.

April 06, 2023

The dealership is good despite having to leave the vehicle a week. Product is lacking More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Prejean
July 31, 2020

top reasons to buy from service chevrolet ADP (additional dealer profit) is hidden in the service department. when you read the name on the sign, it will be the last time you see SERVICE u More

by dirtroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome Babineaux
Aug 24, 2020 -

Service Chevrolet Cadillac responded

Hello, We are sorry to see that you didn't have a positive experience with our dealership. We always strive to do the right thing and treat our customers fairly. If you would like to further discuss this matter, please email marketing@servicegm.com. Thanks

July 17, 2015

Great buying experience Was treated like a customer should who is trying to buy a new vehicle. Had a terrible experience at another dealership and almost gave up looking. So More

by cuzzyn
Recommend Dealer
Yes
Employees Worked With
Big Luke , Greg Ditoro
April 15, 2015

Oil change - really? Leave it all day I have purchased 3 trucks with the last one listing at $52k 1500 LTZ. But when I go for service, it doesn't matter who the service writer is, I am jus More

by Doug0761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
3