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Service Chevrolet Cadillac
Lafayette, LA
32 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 32 reviews
March 25, 2025
It was very easy from start to finish. The salesman, Des Bourgeois, helped me throughout the process and never made me feel pressured. He was very patient with me and what I was looking fo The salesman, Des Bourgeois, helped me throughout the process and never made me feel pressured. He was very patient with me and what I was looking for. He and his team worked with my bank to get the needed documents to them so that I didn't have to worry with everything. Upon finalizing the purchase and picking up my new car, I was taught about all the new upgrades that my car has, what Chevy offers, and how to keep up maintenance. I left a very happy, satisfied woman. More
by jaimec417
Employees Worked With
Des Bourgeois
March 20, 2025
Oran, my service advisor, was great and I would prefer to deal with him in the future. He was the bright side of the experience. I was told the chirping in my truck was coming from the thermostat and this deal with him in the future. He was the bright side of the experience. I was told the chirping in my truck was coming from the thermostat and this is what the paperwork states. The repair was quoted at $607. I opted to change the thermostat myself using an OEM replacement. This did not resolve the chirping, which means I would have paid $607 to do a 30minute repair for something that was not causing the issue. I reached out via the website and was supposed to receive a call from a service manager and never have. More
by clbrownjr1978
Employees Worked With
Oran
March 16, 2025
My car got damaged after bring kf to bw checked 3 times and after the damage was done the service manage said i did it then the peoplw in the body shop said it hqd to be a animal did Mr Andy kn the body and after the damage was done the service manage said i did it then the peoplw in the body shop said it hqd to be a animal did Mr Andy kn the body shop askes what kind of animal was that a bear. From the beganning all i want them to do is check the rubbing noise, but this and 4600 dollar later I hope its fixed. I purchased 3 cars in Seven years never had this problem they losted all my trust nothing go to say but sad. More
by Celtonjcalais
Employees Worked With
Andy
February 24, 2025
Finding and buying this car was the easiest most stress free experience I have had buying a car. My Dealer Lisa, and all the other personnel at Service were very professional. I drove two hours to get this free experience I have had buying a car. My Dealer Lisa, and all the other personnel at Service were very professional. I drove two hours to get this car from this dealership because they are better than my local dealerships. More
by kdumesnil
Employees Worked With
Lisa Bianchini, Royce Laseter, Bill Stelly, Jerome Babineaux, Kim Trahan, Marketing Department
November 28, 2024
Always courteous and always go the extra mile to help whenever we call. Our service advisor #642 Jovan Alexander is very knowledgeable about helping out. whenever we call. Our service advisor #642 Jovan Alexander is very knowledgeable about helping out. More
by Babydoll
Employees Worked With
Jovan Alexander
