Service Chevrolet Cadillac

Everyone that I came into contact with made the process of car buying a pleasant experience. I was especially grateful for my salesman, Tyson, as he was knowledgable and so professional. I would highly r of car buying a pleasant experience. I was especially grateful for my salesman, Tyson, as he was knowledgable and so professional. I would highly recommend Service and look forward to partnering with them on my vehicle service needs. More

The dealership was Clean the receptionist was very nice Made me feel at home Prompt attention nice Made me feel at home Prompt attention More

Very pleasant and helpful. Ms Lisa Bianchini took time to go over everything we needed to know. Ms Lisa Bianchini took time to go over everything we needed to know. More

rude. discourteous. disrespectful. uncaring. unprofessional. i recommend they fire everyone and start over, this place is ridiculous. i’ve been complainin discourteous. disrespectful. uncaring. unprofessional. i recommend they fire everyone and start over, this place is ridiculous. i’ve been complaining about my brakes since my first 5,000 mile service. it wasn’t documented until the 10,000 mile service. after calling ANOTHER dealership, they told me that it would have had to been fixed before 7,500 miles. sounds like service chevrolet doesn’t wanna help their customers whatsoever or do their job. the service advisor that xxxxed me over doesn’t even work there anymore so i can’t even speak to him or have him be held accountable. which, at this point i wouldn’t work there either. i waited an entire hour to pick up my car. the advisor that HAD my car told me I HAD TO WAIT FOR THE TECH TO COME BACK FROM LUNCH before i could pick it up. to be quite frank i really don’t give a xxxx who is at lunch or not, i’d like my vehicle back. then was told they couldn’t “duplicate” my brake noise. when they finally got off their xxx and drove my car up under the bay, you could audibly hear my brakes. the runner agreed he could hear them, shrugged his shoulders, and walked away from me as i was speaking to him. who the xxxx do yall have working for yall? this is supposed to be a business? then on the paper it said i denied the repairs. no i denied the $245 GREASE yall wanted to put to silence the brakes. if yall offered that, then it sounds to me like yall heard the brake noise. he didn’t even bring up the carplay issue i was having. these issues are painfully obvious when you get inside the car but yet they couldn’t duplicate or see what i was talking about. i would bet my dog that they never looked at the car. this place is insane and unbelievable. if they even read all the way down to this line, i’d be surprised. More

Great service and great dealership and they answer all my questions about my purchases of two vehicles from them 2024 Chevrolet Trax and 2026 Corvette convertible. questions about my purchases of two vehicles from them 2024 Chevrolet Trax and 2026 Corvette convertible. More

I am satisfied with the service that I received when I got my oil changed. Everyone is professional. got my oil changed. Everyone is professional. More

Lisa Bbianchini was our salesman she was VERY kind and sweet.. since we are not computer savvy she helped us every step of the way. it was a great pleasure to meet her sweet.. since we are not computer savvy she helped us every step of the way. it was a great pleasure to meet her More

This is the third vehicle I buy from Service Chevrolet Cadilac within the last 4 years and have bought others in years past. I have also sent many people to buy vehicles at your dealership. With Sissy, wh Cadilac within the last 4 years and have bought others in years past. I have also sent many people to buy vehicles at your dealership. With Sissy, who is no longer there and Matt Miller, I have always had the best experience with no hassle and pushiness. I have always had great service on the Cadilac side with my wife's XT6, my daughters Blazer and have no doubt will be the same with my new ZR2. Mr Lee and the team on the Cadilac side are second to none. I always have a great and pleasant experience when bringing in my vehicles for service. On the Chevrolet service side is much different. I am a very busy person, and my time is very valuable. I do not want to be gaslit for hours (8:00am to 2:00pm) and then treated rudely when getting a loaner vehicle which I was told "not to rush him, that I was on his time". My grandma was slow, but she was 92 years old. It was like he was doing it on purpose. I also overheard one of the young ladies telling him afterwards, "you're not supposed to say it out loud". Being a VP/GM of a company, people building skills are much needed in this department. I let them know I had a VA appointment at 2:00pm when I arrived at 8:00am, which I was late for, and the VA clinic is just down the road. These appointments are very hard to get, and if missed, I could lose my VA benefits. If I was not being gaslit, could have gotten an Uber, no big deal. Did I mention that the reason for bringing in my new vehicle for service, when I left the dealership with my new ZR2 with 12 miles on it, the check engine light came on with 15 miles on it. I am not writing this being a Karen. If I was the GM of this company, I would want to know. I have heard this on the street many times and have also heard it within your on organization that the service on the Chevrolet side was not the best and don't expect things to get down in a timely manner. I get it, we are in different times and it's hard to find good workers, but common courtesy and respect is no excuse. More

I HAD A VERY GOOD SALESMAN MR. RODNEY C. BATISTE HE KNOW'S AND DID A GREAT JOB FOR ME .IF YOU NEED A CAR ARE TRUCK HE IS THE MAN AND HE WILL TAKE GOOD CARE OF YOU.GREAT JOB THANK'S RODNEY C. BATISTE HE KNOW'S AND DID A GREAT JOB FOR ME .IF YOU NEED A CAR ARE TRUCK HE IS THE MAN AND HE WILL TAKE GOOD CARE OF YOU.GREAT JOB THANK'S I LOVE MY NEW TRUCK.AND HAVE A BLESSED DAY More

The process was done professionally thanks to Joe Ballard and the team at Service Chevrolet. and the team at Service Chevrolet. More