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Serra Volkswagen - Service Center

Birmingham, AL

4.5
1,036 Reviews

1,036 Reviews of Serra Volkswagen - Service Center

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November 25, 2024

definitely will get you back rolling asap, they really don’t play about being on time More

by kjlong333
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Everyone is always so very nice when I go. This is my number one place to get service on my cars. Never a issue More

by doriturner44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

There is really not much to say but the service was good and what I expected. More

by bhinton085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

It was great. They even have transportation so I didn't have to call an uber. thanks alot More

by shannaferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Awesome service! This visit was on a Friday, called and was told they could look at my car to let me know what the issue was with the check engine light that came on More

by huskydriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
November 18, 2024

I have taken a couple cars to this dealership and they always do a good job. More

by korey752
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

I love it. The service the employees everything is A1. My car is a really good gas saver too. More

by HINTONPATRICIA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex I don't remember his last name.
November 14, 2024

So pleasant and helpful. The whole repair process was effortless! Joe was great to work with! More

by jen1130rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
November 13, 2024

Great customer services! Keep up the good work. Xxxxxxx xxxxxxx. Xoxoxoxo. Xoxoxoxo. Xxxxx. Xxxx Xoxo More

by katricia.coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Kept the car for 24hrs. And did not diagnose nor they call. I was without a vehicle. I spent over 4000.00 dollars and the car is much worse than when I came in. The big prob More

by MAPGUICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know their names in the service department.
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