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Serra Volkswagen - Service Center

Birmingham, AL

4.5
1,060 Reviews

1,060 Reviews of Serra Volkswagen - Service Center

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March 15, 2024

The service was quick after I finally got hold of the part I needed, the shop was patient and answered all of my questions More

by AYANAHCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nance
March 13, 2024

The staff was very kind and very very informative they listen to my concerns and they were very helpful. More

by Serravw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Always friendly staff and helpful team. Never have to wait long. Will definitely use them in the future! More

by shakemeone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

They did awesome and fit us in the day of the service we needed and took care of us fast. They were a little busy and didn’t take our car for an hour but when they did the car was fixed. More

by whitejacob3444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

They did great with follow up helped me not forget to get issue taken care of. More

by jaredgargis76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
March 11, 2024

Took 5 trips to get my car fixed. They handled it correctly but it should never have happened in the first place. They caused more problems than what I went in to fix. More

by sjgiddens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
March 08, 2024

I made an appointment online, dropped it off that morning and was called with recommendations and when it was ready. More

by atoya77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

High prices options very slim as far as prices wasn’t as informative as they could’ve been once they submitted a diagnosis on my vehicle they over looked missing brake fluid cap something that could cause i More

by ALQUEENAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

My sunroof was leaking after a downpour, so I called Serra Volkswagen dealership to see if they offered this service. They did and told me to come in by 130ish. While I was scheduling the appointment, I More

by syabush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

They did the jothat they were supposed to do without any problems. I appreciate them not wasting my time. More

by drejnz2
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
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