Serra Volkswagen - Service Center

The surroundings were well kept, conducive to a shorter time there than I can remember. time there than I can remember. More

I brought in a paper that said I needed to replace my engine oil separator. They charged me $189 to tell me I needed an engine oil separator. I didn’t appreciate this business tactic. engine oil separator. They charged me $189 to tell me I needed an engine oil separator. I didn’t appreciate this business tactic. More

I had noise issues with the brakes and tires. It too them an hour before they actually test drove my car and pulled it into the shop. The brake rotors were replaced for a fair price, but I did no It too them an hour before they actually test drove my car and pulled it into the shop. The brake rotors were replaced for a fair price, but I did not get new tires since I did not recognize the brand they offered. More

I was told upfront the length of time for service and it was right on time. Great experience! was right on time. Great experience! More

Very friendly people and a wonderful place to buy a new car and the finance company was excellent car and the finance company was excellent More

My choice for Volkswagen service in the Birmingham/Homewood area. Always easy to speak to someone and arrange service for my vehicles. Vehicle maintenance is efficient and always ready as p Birmingham/Homewood area. Always easy to speak to someone and arrange service for my vehicles. Vehicle maintenance is efficient and always ready as promised. More

I was not told that my car would be taken to another dealership for an alignment. I never would have agreed to that. It took 4 hours for my work to be completed! Then I was told to "just use my fob alar dealership for an alignment. I never would have agreed to that. It took 4 hours for my work to be completed! Then I was told to "just use my fob alarm " to locate my car in parking lot. Driving home, my tire indicator light was on. I would think someone who mounted tires would know how to reset that.. My dash computer has not worked properly since I was there. I will drive the extra miles to Royal next time More

The service was professional. The work was done in less than two hours.. The waiting room was nice. The inspection was on point. The work was done in less than two hours.. The waiting room was nice. The inspection was on point. More

Great friendly and professional prompt service and they explained everything that was done to mycar explained everything that was done to mycar More

The staff is so kind! They are very welcoming and make the wait easy! I definitely recommend here! They are very welcoming and make the wait easy! I definitely recommend here! More