Serra Volkswagen - Service Center

The staffing is very helpful and they give you the advice you’re looking for to get preventive maintenance on your car you’re looking for to get preventive maintenance on your car More

Didn't have any problems. Car was done in a day at a lower price than quoted (and when does that ever happen?!). Car was done in a day at a lower price than quoted (and when does that ever happen?!). More

I scheduled my Nissan Leaf for a recall issue. I was taken in on time and was kept abreast of the progress. It only took a short time and everyone was extremely nice, courteous and professional. I was taken in on time and was kept abreast of the progress. It only took a short time and everyone was extremely nice, courteous and professional. More

Everything was exceptional, every time I go the staff gives excellent service. They also give a warm welcome when you come in. gives excellent service. They also give a warm welcome when you come in. More

They have always been courteous and timely. Getting an appointment ​is usually very easy and I can get the times I want Getting an appointment ​is usually very easy and I can get the times I want More

The services was very fast and efficiently and very easy to made my appointment. The staff was friendly, for sure I will come back. to made my appointment. The staff was friendly, for sure I will come back. More

I'm always taken care of when I come to the nissian dealership! Love them always!! dealership! Love them always!! More

During the summer, I came in frequently for engine and oil issues (with an older car). Joe was very helpful and explained what was happening with my car, why it was happening and how the repairs would be oil issues (with an older car). Joe was very helpful and explained what was happening with my car, why it was happening and how the repairs would be completed. After a setback, he worked it out and helped me into a rental for a few days. Joe took the time to explain the answers to all my car questions plus to engage in friendly conversation. More

Never saw Amanda the service advisor whom I talked with over the phone. She called saying the car was ready. I requested and was expecting a new sealed battery. I looked at the new battery and it looke over the phone. She called saying the car was ready. I requested and was expecting a new sealed battery. I looked at the new battery and it looked like unsealed batteries. Amanda just went to lunch and Kyng Scott, another service advisor who checked me in that morning, showed me the original battery, a Nissan battery, which looked like the new one they had put in. He convinced me the Nissan battery was a sealed battery and expressed the warrant. I was pleased at his time to show me the original battery taken out. A good customer service person. Thanks! More

I was charged for a service that I did not agree to. Customer service stated that they did not have enough staff working. I think she should have came back and told us that they were gone complete the s Customer service stated that they did not have enough staff working. I think she should have came back and told us that they were gone complete the service and the price instead of taking it upon themselves to just look at the problem and charge $165 More