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Serra Volkswagen

Birmingham, AL

4.4
1,454 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,454 reviews

January 17, 2026

Great customer service Dalton was very attentive and helpful. He explained everything to me and was very professional. Vince was also very helpful and handled all sales issues. Great Job thanks the both More

by culpma
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dalton Parrish 4 stars, Vince in Sales, 4 stars
January 14, 2026

Very nice people and fast service with an appointment. The waiting area and restroom could be cleaner or I would give a perfect score. More

by tammyscrews95
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2026

The services rendered were exactly what we discussed. It was refreshing to be treated with dignity and respect by not trying to upsell or use fear tactics to gain business. I will definitely be returni More

by kebo_jo
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2026

This Serra Nissan / Volkswagen dealership is highly responsible and respectful. I enjoy being a customer. Thanks More

by drmarnitacook
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremey Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gingras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the employees are a 10
January 08, 2026

I’d rather not make a comment basically it’s the same comment I made earlier nothing has changed More

by jessel.reese
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Can’t remember the name right now
January 03, 2026

The best I plan to by another car or suv in the future from them More

by mlindz2014
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2026

Great experience with the service department—friendly staff, clear communication, and my vehicle was well taken care of throughout the process. More

by jlyndseybonner
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joe nance
January 01, 2026

Everytime I visit it's a great family feel. They realize it's a business but it wouldn't be open without customers. More

by cantgiveup1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Didn't see anyone
December 31, 2025

Good quality, fast and friendly! ! It was my first time and I recomend for sure More

by baccarini17
Recommend Dealer
Yes
Employees Worked With
Joe
December 26, 2025

The people are always friendly whenever I go to get my vehicle serviced, and it’s always done in a timely manner. More

by hrico96
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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