Serra Trussville Kia - Service Center

Good service and parts center. The best choice for Kia in th greater Birmingham area. The best choice for Kia in th greater Birmingham area. More

Never go any where else,love the staff and the service ,top notch!!! Very professional staff. ,top notch!!! Very professional staff. More

Everyone was friendly and help in any way they could. The only thing i didn’t care for was the wait The only thing i didn’t care for was the wait More

I love that they have a playroom for my kids! They are always very nice and accommodating. They are always very nice and accommodating. More

The experience was good, but I was told on the phone they did not accept appointments on Saturdays, it was first come first serve. When I got there Saturday morning they had appointments coming in and in fro did not accept appointments on Saturdays, it was first come first serve. When I got there Saturday morning they had appointments coming in and in front of me, so I had to come back later for an oil change. New employee mistake. More

People there are nice. Didn't take too long to change the oil in my car Didn't take too long to change the oil in my car More

Their lead mechanic is top notch! ! He knows his stuff! Also the service writer is very helpful as is the parts department! I drive all the way across town to use Serra Kia Trussvil ! He knows his stuff! Also the service writer is very helpful as is the parts department! I drive all the way across town to use Serra Kia Trussville’s service department! More

I was very pleased with my services. My repairs were completed faster than expected and though most of the staff I've come across are always a pleasure to be around (including my persona My repairs were completed faster than expected and though most of the staff I've come across are always a pleasure to be around (including my personal dealer), there's one person in particular that makes it so easy to work with, and that's Sarah Drake. Her communication was great, with consistent updates on what was going on with my vehicle, etc. There was never a time where she didn't have a positive feedback on the concerns I had about my vehicle. More

Excellent customer service in getting my car in for oil change and tire rotation. The young gentleman was super helpful and very knowledgeable. He had a great attitude and I will be back again. change and tire rotation. The young gentleman was super helpful and very knowledgeable. He had a great attitude and I will be back again. More

Great customer service, I was in and out in record time, thank you Sarah. I will be back when it is time to service my car thank you Sarah. I will be back when it is time to service my car More