Back

Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

Sort by
November 28, 2022

Great people great service. One two three four five six seven eight seven eight seven More

by steventracy18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, David Price, Payden Sewell
November 25, 2022

Everyone was courteous and professional The service time was less than predicted. I would recommend Kia to friends and family. Thank you all !!! More

by skeaheybyrd12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

A very great dealership to have a good relationship with very professional true to it's promise. More

by acsanders.5678682526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
November 23, 2022

Easy to work with and went extra step. Don't ever let go of the service rep that handled our case. He is great and was pleasure to work with him. More

by jlangner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
November 22, 2022

The staff is really knowledgeable. I asked a question that had nothing to do with my service but he gave awesome customer service. The only issue I had was that they couldn’t reset m More

by toya1526
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
November 13, 2022

Satisfied with the service. ..nice clean waiting area. ..I advised at time of service that I also needed a battery....before installing I was advised of the cost and ask me if th More

by Theonezip1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah drake
November 13, 2022

Daniel Hill was my salesman and he was very helpful and went the extra mile to deliver my vehicle. As a customer I appreciate him. Thank you so much! More

by GGRIER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hill
November 11, 2022

I had a great experience at Kia . Your employees are awesome and has great customer services. More

by adriennebennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
November 11, 2022

No one returns phone calls. Service after the sale is awful. After my experience I can’t recommend the dealership More

by chiefbarton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these employees
November 09, 2022

met my needs for fast service for my oil change and tire rotation for my busy schedule, thank you More

by Cherribrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't see any of the service dept. listed
...
51
...