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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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June 08, 2024

The dealership is located in an accessible location with friendly staff and knowledgeable mechanic's that’s easy to talk to More

by ROSIELKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

The service dept does a good job getting my vehicle in and back the same day. So far, we appreciate the service l! More

by wormel41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

I love the dealership and the people that work there are very friendly to everyone More

by vanessabattle65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg memes
June 06, 2024

Good service. Slow to get work done. No accommodation to get customers home. Polite people. More

by FOREMANRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

I was very satisfied with the service I received everyone was friendly and courteous. I will highly recommend your dealership to others. More

by mgriss58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Fantastic service every time I go and they wash your car at no cost! Left cleaner than when I arrived!! More

by jsligh50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

The Trussville Kia dealership is professional and helpful. Service manager is always attentive to customer needs. Would recommend others to have devices done to car here. More

by tph2014
Recommend Dealer
Yes
Employees Worked With
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Competent, quick, and professional service. Decent prices and friendly staff make it a good place for service. More

by dedging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

The car was sold to me hastily. The salesman did not go over the features of the car with me nor did he point out the fact that there was damage to the front grill and bumper that I More

by sweetiej66
Recommend Dealer
No
Employees Worked With
Isaiah Grayson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashad Collins
May 29, 2024

Very courteous and takes time to explain the services needed or recommended, and gives detailed explanation of cost to perform the services. More

by GLADNEYMARTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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