Serra Trussville Kia - Service Center

They are very friendly. They are also very professional and handled all my problems in a timely manner. They are also very professional and handled all my problems in a timely manner. More

Quick service and the staff was very helpful. Appreciated the nice place to wait while my vehicle was serviced. Appreciated the nice place to wait while my vehicle was serviced. More

Very slow! ! They had my car almost 3 months. They failed to communicate with me. Everytime I had to call them and most of the time no one answered. They d ! They had my car almost 3 months. They failed to communicate with me. Everytime I had to call them and most of the time no one answered. They did not value my business. They trashed my car by dumping everything from my glove box onto the floor. They lost my owner's manual. After paying them over $400 I had to take it somewhere else and pay $1300!!! More

excellent service, service department is very professional, very happy with my service. will be back for service professional, very happy with my service. will be back for service More

It’s clean someone waited on me quickly even though it was a long back order for the engine replacement on my 2013 Kia optima. I was overall treated very well was a long back order for the engine replacement on my 2013 Kia optima. I was overall treated very well More

Friendly, professional. Patient. I enjoyedbthe entire experience and I hope to continue to come there Patient. I enjoyedbthe entire experience and I hope to continue to come there More

The waiting area was clean and the customer service was exceptional. This is a very friendly staff, much better than other oil change places. I will continue to do business here. exceptional. This is a very friendly staff, much better than other oil change places. I will continue to do business here. More

everyone was great and and very helpful. i will refer anyone looking for a car to this place. i will refer anyone looking for a car to this place. More

Johnny is so helpful he always takes good car of me only service I choose service I choose More

I live about an equal distance to 3 Kia dealerships - but I ALWAYS come to Serra Kia of Trussville! Johnathan is amazing and takes such good care of my car and my crew - my son needed help with the vending I ALWAYS come to Serra Kia of Trussville! Johnathan is amazing and takes such good care of my car and my crew - my son needed help with the vending machine and he paid for his snack. I sent him back with the money and he refused it, he's just a great guy! I wouldn't trust my car to anyone else, so as long as Johnathan is here I'll keep coming back and tell others to bring their Kia here! More