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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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March 04, 2023

I was in and out in no time. A very happy customer! Happy, happy, happy! More

by dianepippen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald, who sold me the car was fantastic. 5 stars for him too!
March 04, 2023

Always good and timely service. Ask before they do any other work than what I was there for. More

by steveandbecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
March 03, 2023

The service was very good & helpful and the repair was done by professional service technicians. More

by Joycesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
March 02, 2023

This is the second time that they have not corrected an issue I have raised. They also have not reset my service reminder, for the second time. More

by ajconnell26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
March 02, 2023

I was impressed with their customer service everyone was friendly and helpful but most of all no pressure More

by Willjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Accommodating, friendly, attentive. Sierra Trussville Kia will be my go to for service with my Telluride! More

by TERRIELYNN56
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
February 26, 2023

Courteous service, timely repair, professional service, constantly advising of the progressi of your vehicle service. More

by Herb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

They was good and listen to my concerns and fix my problems and I actually detailed my car for me thanks a lot More

by okwhatever64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
February 24, 2023

Very professional and was willing to help with anything concerning my vehicle. Love the service More

by teresatazeno2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron
February 24, 2023

Serra Trussville Kia @Brookes Crossing is very reliable and efficient when it comes to getting down to solving your vehicles dilemma. With accuracy and precision, you all ways are treated with respect and More

by bpeavy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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