Serra Trussville Kia - Service Center

I love Trussville Dealership very friendly and customer service was excellent. I will go back service was excellent. I will go back More

Took my Kia in for the recall work and they finished it very quickly. They even made sure to be done before I had to go get my son from school. I’d go back. very quickly. They even made sure to be done before I had to go get my son from school. I’d go back. More

They were very courteous and knowledgeable. I think the work was done in a timely manner I think the work was done in a timely manner More

I think the dealership is fine. Nothing amazing but nothing terrible. My wife has a Mazda and I really enjoy the customer service experience there. There is a more streamlined servi Nothing amazing but nothing terrible. My wife has a Mazda and I really enjoy the customer service experience there. There is a more streamlined service process where you can see on a screen how many cars are ahead? Estimated completion time, etc. The waiting room is more comfortable with more amenities such as advanced coffee machines and creamers, various snacks and sodas. More

I leased my car from Serra & then I bought the car. I don't like the whole buying process & felt that I would have been taken advantage of if I hadn't kept refusing the offers. I was treated as an igno I don't like the whole buying process & felt that I would have been taken advantage of if I hadn't kept refusing the offers. I was treated as an ignorant person in the beginning. I finally spoke with the manager & we did come to an agreement but it was very confusing. More

There's a reason I always come to Serra Trussville Kia for service - they always take great care of me in a timely manner! This time was no exception, while I was sad that Johnathan wasn't there for my s for service - they always take great care of me in a timely manner! This time was no exception, while I was sad that Johnathan wasn't there for my service I got to meet Brooks and he took EXCELLENT care of me! I'll definitely be back! More

Everyone Was extremely polite. It is a pleasure to bring your car there to be serviced. They explained everything they did. It is a pleasure to bring your car there to be serviced. They explained everything they did. More

Came in for a security upgrade. They were very friendly, took me right in on set appointment time and were finished right when they said they would. Highly recommend. They were very friendly, took me right in on set appointment time and were finished right when they said they would. Highly recommend. More

The staff are attentive and listen to your concerns. The waiting room is welcoming and it’s nice that they offer Wi-Fi if it’s needed. The waiting room is welcoming and it’s nice that they offer Wi-Fi if it’s needed. More

James Myrick was very helpful and professional. Wouldn't have bought a car from here without him Wouldn't have bought a car from here without him More