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Serra Trussville Kia - Service Center
Birmingham, AL
1,451 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,451 Reviews of Serra Trussville Kia - Service Center
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June 22, 2024
This is the only Kia repair shop that I trust in Birmingham. We have always received great customer service. They do a great job explaining everything. Thanks! Birmingham. We have always received great customer service. They do a great job explaining everything. Thanks! More
by Happy Mom of teenager
Verified CustomerEmployees Worked With
June 16, 2024
I think they have technical and professional knowledge with facilities to handle my job satisfactorily. with facilities to handle my job satisfactorily. More
by isacokoro1
June 16, 2024
This dealership is very friendly, they care about your needs and want to make sure everything is up to par! Would recommend them over and over! needs and want to make sure everything is up to par! Would recommend them over and over! More
by scwaddleLL0311
June 14, 2024
Very good service department. Friendly and courteous. My truck was done in no time at all! Friendly and courteous. My truck was done in no time at all! More
by kerrybender1958
Employees Worked With
June 14, 2024
I’m always treated with respect. The teams members are very helpful and professional. Thank you! The teams members are very helpful and professional. Thank you! More
by beckivnc
June 13, 2024
Great customer service and explanation of what needed to be repaired. Vehicle was ready as promised. be repaired. Vehicle was ready as promised. More
by sunderwood82
Employees Worked With
June 13, 2024
Was sold a car with no title and didn't find out till we went to register it. Took 3 weeks and a bunch of harassment to get it fixed. Also took the same to get an issue with the car fixed. No one seemed to went to register it. Took 3 weeks and a bunch of harassment to get it fixed. Also took the same to get an issue with the car fixed. No one seemed to know what they were talking about, no one followed through with what they said they were going to do unless harassed, was told what I wanted to hear just to get me off the phone over and over. Matthew the manager was good but everybody else was awful! More
by ddial
June 12, 2024
The service department is exceptional! This was my first visit and I was very impressed with everything. This was my first visit and I was very impressed with everything. More
by kyserthompson
June 12, 2024
No comment at this time. Waiting for the part that came up missing off the door handle to be replaced. Waiting for the part that came up missing off the door handle to be replaced. More
by BETTYGURLEY1
Employees Worked With
