Serra Trussville Kia - Service Center

I have been dealing with this dealership for three years. They have always been very courteous and do an excellent job changing my oil and rotating my tires. They have always been very courteous and do an excellent job changing my oil and rotating my tires. More

Right now,I don't have a problem with them so far so good I'll keep coming I'll keep coming More

Very good service customer support have any questions they are available to help with any issues they are available to help with any issues More

Very easy to work with explain what was done also work was done in a timely manner was done in a timely manner More

Service department is only good with basic maintenance. When asked to diagnose potentially more serious problems, they are ill equipped. Absolutely no followup from the service manager or anyone else. Terr When asked to diagnose potentially more serious problems, they are ill equipped. Absolutely no followup from the service manager or anyone else. Terrible customer service. More

I am grateful to have Daniel as a salesperson. He has helped me twice in finding a vehicle I would like. He’s very professional and helpful. He has helped me twice in finding a vehicle I would like. He’s very professional and helpful. More

The workers were very helpful even with me having tonwait due to not scheduling an appointment. due to not scheduling an appointment. More

The salesperson was great. Was not pleased with the inspection of car or the detailing. Nor did I get the full tank of gas that I was promised ! Was not pleased with the inspection of car or the detailing. Nor did I get the full tank of gas that I was promised ! More

I took my Kia in for service of the alternator. I was told that there's no problem and that there is no charge. Can't beat that. I was told that there's no problem and that there is no charge. Can't beat that. More

Convenient, thorough and pleasant. Most important they do a good job and are flexible in appointment scheduling. Most important they do a good job and are flexible in appointment scheduling. More