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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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August 22, 2023

Service was performed to my standards. Thank you for the prompt service at Serra Trussville Kia More

by kevin.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iyonna Brown
August 22, 2023

Knowledge. Friendly. Not pushy. Went out of the way to accommodate our schedules. The salesman (Ghani) who helped us was pleasant to deal with. Did a great job More

by vickyfuqua
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arham Ghani.
August 21, 2023

It was a good experience and the worker was very helpful. I liked the complementary car wash More

by kindgabrielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
August 21, 2023

Pleasant experience with staff. Set expectations well. Time in the department was reasonable. Appointment scheduling was convenient. More

by susan.evans1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall.
August 20, 2023

After a horrible experience at another dealership, Ben and the rest of his team were a breath of fresh air. They listened and took excellent care of me and my car. More

by ekdahla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
August 19, 2023

Very nice, excellent job and on time. Did everything to make sure I was updated on my car! More

by terry.mantooth50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
August 14, 2023

The three employees that I was in contact with, receptionist and two mechanics, were pleasant, polite, and knowledgeable. I had recall repairs, an oil change and wheel rotation. I’m very satisfie More

by Frank and Earnest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iyonna, David Price
August 12, 2023

From the lovely receptionist, Iana, to the mechanics, all were helpful and friendly. The car was repaired according to the predicted time and even washed. I’m very pleased. More

by Frank and Earnest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
August 12, 2023

I was very impressed with the service provided! The place was Clean, organized, knowledgeable and very professional! More

by probinson1488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The two people are not listed
August 12, 2023

Serra Kia is one of the best Kia dealerships I have ever been. Not only they are kind and caring but very knowledgeable as well. I drive 30 minutes longer to go to Serra for anything and I live 10 min from More

by april.w.medley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who took care of my car
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