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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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October 03, 2023

I was greeted with a friendly smile . They were quick to suit my needs and provided great service. More

by brocksale23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Price
October 01, 2023

I’ve always had a great service experience with Sera Kia Trussville. Their service personnel are friendly and professional, and great workmanship has always been performed. More

by gcspinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are new to me so I don’t know their names.
September 30, 2023

This dealership has good communication and a quick turn around time. I liked the professionalism. More

by SWAINSKYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Price
September 27, 2023

Friendly, not pushy. Worked out an acceptable offer without wasting a lot of my time. I will shop this dealership in the future. More

by marcs.beech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
September 26, 2023

The trussville dealership is awesome. they are so so so helpful and they was so nice! More

by abasher24269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

The time it took was a little longer than I thought it should take, but it is done and I am happy More

by tammydewberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
September 25, 2023

Slow, unexperienced, no communication, staff , no skills in installing battery next day car didn’t start stuck . Don’t comprehend the claims. More

by terriebell72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Grayson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Neely
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payden Sewell
September 23, 2023

Only issue they did not fill up my washer fluids customer service was awesome very on top of everything highly recommend they even washed my vehicle More

by dmoore21212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin whisenant
September 23, 2023

Kia is very informative of what's going I. With your car. Kia explains in detail so you have a good understanding of what is wrong with your car. More

by tigerlily.debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Lounge is clean, employees are respectful and friendly. All work is explained throughly and in a manner that is understood More

by memawbeth81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
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