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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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October 16, 2023

I was very dissatisfied in the overall handling of service provided. No professionalism was given More

by mccain.mildred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember any names due to lack of communication from service department
October 16, 2023

Very friendly gotjob done the best good Thebes verysmart on time clean no long waiting More

by fayependfleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
October 13, 2023

The People who work there are friendly, Nice and helpful. They fix things very quickly .and the place are clean More

by JJYNG0520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Mughal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price, Payden Sewell, Kristy Laster
October 13, 2023

The staff is super nice abs friendly. Service was quick, even for a walk in oil change. More

by sebastian.meneses.pilco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if her name, but a young lady in service helped me!
October 13, 2023

They is a very friendly dealership. Good people to get along with and stand behind their work . More

by ybrittney21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
October 12, 2023

Had my cooling system worked on a few months ago and it’s not working. Brought my car in last week for repairs and they said it would be two weeks before they could look at it and I had to take it to another More

by xxcxxj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t get his name.
October 10, 2023

You have Nice employees and clean facility. They make sure customers are satisfied. Great job they do also More

by tironabender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
October 08, 2023

Very nice and fast service at the service center. Love coming here. The young lady is very kind. More

by Jacquetta.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
October 08, 2023

2 quarts low after oil change on Stinger GT1. Oil was not even showing on the dipstick. More

by dejune15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Whisenant
October 06, 2023

My husband waited but they were really fast getting my oil change and wash done More

by teriap_vines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Herrell
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