Serra Trussville Kia - Service Center

Colin was hands down the best. He made sure I was well taken care of and didn’t have to wait long for my service. The service was fantastic and I got my car back better than when I He made sure I was well taken care of and didn’t have to wait long for my service. The service was fantastic and I got my car back better than when I dropped it off. 10/10 experience. More

We brought this in for the seat issue/recall. Kia checked it and had to order the part. They didn't clip the seat cover on the side back correctly so now it is just off on the back side of the se Kia checked it and had to order the part. They didn't clip the seat cover on the side back correctly so now it is just off on the back side of the seat. This should have been corrected before my wife got in the vehicle. Please make sure it is done next time after the part is installed. More

Great service and friendly staff and quickly service on my car every time, And treat me like family my car every time, And treat me like family More

Service was good, but your pricing is not consistant across all the Serra dealerships. The Gardendale dealership's oil change is much less expenesive and comes with a car wash. across all the Serra dealerships. The Gardendale dealership's oil change is much less expenesive and comes with a car wash. More

Employees are helpful. We have enjoyed our Kia and would purchase from this dealer again. We have enjoyed our Kia and would purchase from this dealer again. More

Excellent customer service skills! Very patient and treated me like family during my crisis. Highly recommend. Iyanna sis an Angel walking on earth and deserves a raise! Very patient and treated me like family during my crisis. Highly recommend. Iyanna sis an Angel walking on earth and deserves a raise! More

Best customer service around town and not to mention very attentive to customer needs and the service mgr was great in explaining what all the technician did to the car attentive to customer needs and the service mgr was great in explaining what all the technician did to the car More

Great work on my car! Took their time and detailed to protection! Very pleased with the time and quality Took their time and detailed to protection! Very pleased with the time and quality More

The dealership was clean, waiting area was comfortable, everyone was respectful of me and my time. Work was performed well and quickly everyone was respectful of me and my time. Work was performed well and quickly More