Serra Trussville Kia - Service Center

Outstanding job The guys and ladies in the service dept area outstanding group of people they work hard to get you in and out in a timely manner The guys and ladies in the service dept area outstanding group of people they work hard to get you in and out in a timely manner More

Had 1st oil change I gave a 5 star's, the service department was polite, courtesy, My wife said she had to wait for 1 hour but was very polite,and did a great job. I wil I gave a 5 star's, the service department was polite, courtesy, My wife said she had to wait for 1 hour but was very polite,and did a great job. I will use them again on next service. More

Jessica Graham is great! My company has vehicles in and out of service all the time and I've been working with Jessica for several months now on several vehicles. She is very My company has vehicles in and out of service all the time and I've been working with Jessica for several months now on several vehicles. She is very professional and keeps me posted continuously throughout the process. I would recommend any of my work colleagues deal with Jessica when working with Serra Kia in Trussville. More

Had my oil changed and tire rotation On January 11, 2019 I had my oil changed and my tires rotated everyone was as nice as they could me will return for next oil change thank you for grea On January 11, 2019 I had my oil changed and my tires rotated everyone was as nice as they could me will return for next oil change thank you for great service. More

Again another + experience Again, I called last minute & was able to get same day time to come in and get an oil change. Jessica remains a professional in providing customer Again, I called last minute & was able to get same day time to come in and get an oil change. Jessica remains a professional in providing customer service. I was in and out in just over an hour ...appreciated that greatly. BTW, thanks for adding the hot chocolate & tea for those of us that don't drink coffee...on a cold windy day that is a winner. More

Pleasant. Everyone in the service had a pleasant attitude. We were greeted with a smile and we were informed about everything that was going on with the vehicle Everyone in the service had a pleasant attitude. We were greeted with a smile and we were informed about everything that was going on with the vehicle. More

Recall service The people there were fantastic. They performed all of the recall work and I received a free oil change. They also gave me a list of things I need to The people there were fantastic. They performed all of the recall work and I received a free oil change. They also gave me a list of things I need to have done and did not push those services on me. I was very pleased with the service. More

Best Kia service in Birmingham area Got 40000 mile service on my 2016 Soul. Changed oil and filter, checked cabin and air filters. (not needed yet. Awesome honesty! Checked front and Got 40000 mile service on my 2016 Soul. Changed oil and filter, checked cabin and air filters. (not needed yet. Awesome honesty! Checked front and rear brakes. Not needed yet. Awesome honesty again! Rotated tires and provided loaner car- a brand new Soul Turbo. My neighbor drove 50 miles for this service, I only drove 30 miles. Well worth the drive! More

recommending service kia trussville The Service techs at from desk check in are so nice and respectful of you. Was a very pleasant experience everytime I go ther. I make the trip from ra The Service techs at from desk check in are so nice and respectful of you. Was a very pleasant experience everytime I go ther. I make the trip from rainbow city there for service. More

Excellent and Superb Quality I really appreciated the diagnostics test Kia ran through for my Hyundai Santa Fe! I had mentioned my history in trying to get the repairs fixed, and I really appreciated the diagnostics test Kia ran through for my Hyundai Santa Fe! I had mentioned my history in trying to get the repairs fixed, and they were quick to figure out what the issues were. I was sad that I wasn't able to get my repairs taken care of with them because of time constraints, but will definitely use Serra Kia in the future! More