Serra Trussville Kia - Service Center

Attentive service employees and nice waiting area This is a new and clean dealership that’s working hard to attract customers for service. There are snacks with cold water and coffee, WiFi, and a vari This is a new and clean dealership that’s working hard to attract customers for service. There are snacks with cold water and coffee, WiFi, and a variety of seating areas for customers. Frankie Vance is so friendly and considerate. More

Great as always I always have great service! Frankie goes out his way to make sure you understand all of your needs and services rendered! I will continue to use thi I always have great service! Frankie goes out his way to make sure you understand all of your needs and services rendered! I will continue to use this dealership for all of my needs. More

Awesome!! They have such great customer service! Place is always clean. They always clean my dash board and my windshield. And they have coffee and snacks for y They have such great customer service! Place is always clean. They always clean my dash board and my windshield. And they have coffee and snacks for your wait. Love it here, wouldn't go anywhere else. More

My Service Experience I always receive top class service whenever I bring my car to the Kia facility in Trussville. Very courteous and professional staff. Frank and Jessica I always receive top class service whenever I bring my car to the Kia facility in Trussville. Very courteous and professional staff. Frank and Jessica are just amazing in the way they take care of you. It’s a place I look forward to when it comes to car service. More

Very good help Went in and took my car for an update they gave me very good service very kind and very friendly. Will use Kia for my up coming service Went in and took my car for an update they gave me very good service very kind and very friendly. Will use Kia for my up coming service More

New tires Always great service at Kia, that's why I don't go 2 Honda or Toyota. They listen to me at Kia and don't try 2 sell me things I don't need. Always great service at Kia, that's why I don't go 2 Honda or Toyota. They listen to me at Kia and don't try 2 sell me things I don't need. More

What an experience What great customer service and staff! I always love coming in to get service. The atmosphere was great and inviting. I look forward to my next visit. What great customer service and staff! I always love coming in to get service. The atmosphere was great and inviting. I look forward to my next visit. More

Great customer service Frankie provided me prompt and exceptional customer service. He made sure that I knew exactly what was going on with my vehicle. The waiting area was Frankie provided me prompt and exceptional customer service. He made sure that I knew exactly what was going on with my vehicle. The waiting area was nice as well. Isaiah was thoroughly knowledgeable about a vehicle I was interested in. Awesome service. More

Great customer service from Mr. Frankie Vance. Mr. Vance was very polite, professional and patient. He took the time to explain my service details and kept me updated with the progress of my servic Mr. Vance was very polite, professional and patient. He took the time to explain my service details and kept me updated with the progress of my service. More

Pleasant Dropped in without an appointment and the service department took me right away. Facility was nice and the staff was friendly. They completed the job Dropped in without an appointment and the service department took me right away. Facility was nice and the staff was friendly. They completed the job quickly and had me back on the road in less than 30 minutes. More