Serra Trussville Kia - Service Center

Great service Frankie was very helpful, took care of everything needed. Quick and efficient , no hassles at all. Will definitely use Kia service again in the future Frankie was very helpful, took care of everything needed. Quick and efficient , no hassles at all. Will definitely use Kia service again in the future over other places. More

Great service! This was by far the best experience I have ever had at any dealership. Frankie was the best! Being a woman, I have had a couple of very bad experience This was by far the best experience I have ever had at any dealership. Frankie was the best! Being a woman, I have had a couple of very bad experiences! This one gave me confidence again to go to a dealership! More

Great service! I was in and now very quickly. Everyone was so very nice. They had refreshments and snacks as well. It was a great experience. I would definitely rec I was in and now very quickly. Everyone was so very nice. They had refreshments and snacks as well. It was a great experience. I would definitely recommend. More

Service It was Great, Frankie Vance was outstanding and helped me all the way through. It did not take long at all. Great Job to all. It was Great, Frankie Vance was outstanding and helped me all the way through. It did not take long at all. Great Job to all. More

recall campaign My visit was short, sweet and the point. No BS, no delays. They accepted my car even though I was 30 minutes early without any problem. They managed t My visit was short, sweet and the point. No BS, no delays. They accepted my car even though I was 30 minutes early without any problem. They managed to complete three recall items ( I was unaware of two of them) in just over an hour. It was a good visit. More

Top Rate Service I received the service I was promised and it did not take all day. Friendly and courteous staff. I was kept updated of what was going on with my vehi I received the service I was promised and it did not take all day. Friendly and courteous staff. I was kept updated of what was going on with my vehicle. More

Greati I heard an odd sound in my car. I took it to kia twice, and while they never heard the sound they were very accommodating and tried their best to work I heard an odd sound in my car. I took it to kia twice, and while they never heard the sound they were very accommodating and tried their best to work around my schedule to figure out the problem. They went out of the way to help me. The waiting area for servicing was also very nice and well stocked. Awesome experience! More

Great service The service I received was beyond what you could expect from a service department. I’ve had maintenance done at other Kia Service Centers and had terr The service I received was beyond what you could expect from a service department. I’ve had maintenance done at other Kia Service Centers and had terrible service as well as items stolen out of my car. Not at Trussville Kia! They made sure I had everything needed, greeted me at my car, and went over everything that was done with my car. Will always go there when needed! More

Oil change Went good & was on time. Frankie was very nice & new what he was doing he is very concerned about making the customer feel good& taken care of! Went good & was on time. Frankie was very nice & new what he was doing he is very concerned about making the customer feel good& taken care of! More

Friendly service I have been overall pretty pleased with having my Kia Rio serviced at Serra Kia in Trussville. I appreciate the clean and well-lit waiting foyer with I have been overall pretty pleased with having my Kia Rio serviced at Serra Kia in Trussville. I appreciate the clean and well-lit waiting foyer with snacks and drinks, as well as the prompt and courteous customer service I have always received. More