Serra Trussville Kia - Service Center

great experience i had a very pleasant experience at serra kia, very likely to recommend. serra kia, very likely to recommend. More

Working with the service department was easy and every one was professional. I also appreciated the way the staff communicated with me. Antoine (hope I spelled that correctly) customer service was excelle one was professional. I also appreciated the way the staff communicated with me. Antoine (hope I spelled that correctly) customer service was excellent! More

Car held 5 months just to receive it back and now stalling when accelerating. Lack of details shared or provided from service department stalling when accelerating. Lack of details shared or provided from service department More

Excellent in every regard ! !!!! Great price Great timing Great follow up I'll be back !!!! Great price Great timing Great follow up I'll be back More

The great service provided by the team exceeded expectations, leaving customers satisfied and eager for morre expectations, leaving customers satisfied and eager for morre More

Experience was a good one Like I said the experience was a good one didn't have a problem so have a good night a good one didn't have a problem so have a good night More

Miscommunication that caused financial hardship and inconvenience. Horrible experience!!! Nothing was offered as compensation or an apology. I only got the blame placed on KIA. Terrible inconvenience. Horrible experience!!! Nothing was offered as compensation or an apology. I only got the blame placed on KIA. Terrible More

Chris was great and really worked with us! He helped us find a car in our budget and got a color we wanted! He helped us find a car in our budget and got a color we wanted! More

I love it here they are very nice they always tell you was a right was a right More

All was well! Professional. Antoine kept me updated every step of the way. Knowledgeable. Will drive three hours again. Professional. Antoine kept me updated every step of the way. Knowledgeable. Will drive three hours again. More