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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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June 20, 2019

Service Mr. Wood treated me good,he explained everything that done. Showed me and my daughter where to wait at, ge did a great job. Made us feel like family More

by dollpeals563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Wood in car service , Lee Feiden, Payden Sewell
Jun 20, 2019 -

Serra Trussville Kia responded

Thank you for your kind words! We appreciate your business.

June 20, 2019

Service Great service very friendly. Scheduling was easy and I was in and out less than an hour! I highly recommend this dealership for your service needs More

by Salemmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance, Chris Margetts
June 18, 2019

Really inviting I felt like my issues were important and I was more than just the next customer in line. I'll definitely be back going forward. More

by Kyden966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
June 18, 2019

Maintenance Always amazing with Frankie! So nice and informative offers beverages and great service. I look to see him for help when I visit. He lets me know what More

by tunishaqp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
June 17, 2019

Great service visit Man at counter was very nice. Car was done quicker than I was told it should be. Did not try to sell me everything extra like most places do. More

by susanbooth410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie
June 17, 2019

The Best Always love coming to this dealship to get my car serviced. Not only is it conveniently located down from my house, but the service is so great and cu More

by shawndrikalcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Price
June 17, 2019

God service They gave me good service they got the problem fixed. But they told me 4 or 5 hours so I waited around it ended up be 7 hours and I had lost my whole More

by Lojo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill wood
June 17, 2019

Awesome!! Mr. Vance is always Awesome every time I come in. They have my car ready within an 1hr or less. I will not go no where else to have my car serviced. H More

by Nainai82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
June 17, 2019

Oil changed and minor maintenance My family and I always look forward to visiting Kia Trussville service department it is one of the best places that provides awesome service along wit More

by williamshbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, Chris Margetts, David Price
June 17, 2019

No fuss on pain 👍 Made me feel welcome. Went over what I wanted done and might need. Kept me informed of progress. Very polite. Went over the services they did. More

by jbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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