Serra Trussville Kia - Service Center

I spoke with the service dept and parts dept. They were both knowledgeable and friendly. They got me fixed up in a timely manner. They were both knowledgeable and friendly. They got me fixed up in a timely manner. More

The service advisors weren't welcoming at all! I Will not be going back there. I Will not be going back there. More

Service was excellent, and the staff was very helpful. The only negative was that there was not a rental vehicle available, especially since this was a warranty issue and it took a whole month to complete The only negative was that there was not a rental vehicle available, especially since this was a warranty issue and it took a whole month to complete. More

the service is outstanding, employees are very knowledgeable about all things KIA & the wait time is great! knowledgeable about all things KIA & the wait time is great! More

Very friendly and helpful. Jacob was very helpful and knowledgeable. The whole team made sure I left very satisfied with my experience. Jacob was very helpful and knowledgeable. The whole team made sure I left very satisfied with my experience. More

Everyone there always asked me if I needed anything, and they were willing to help me in any way possible. ?? Jonathan the Salesman was extremely helpful. He's been a positive reason for always coming back they were willing to help me in any way possible. ?? Jonathan the Salesman was extremely helpful. He's been a positive reason for always coming back to the Trussville Kia. I really do love the experience. ?? More

Great service Had oil change like I was suppose to Will be back for service be back for service More

Very professional with what my needs were for my vehicle I didn't have to wait long for the service to be finished with my car. I had a great experience. I have 2 Kia's and I use trussville for both cars I didn't have to wait long for the service to be finished with my car. I had a great experience. I have 2 Kia's and I use trussville for both cars More

Nice and very helpful! Great personality Great customer service! Cleaned the outside of my car ! Last time didn't get that .. I would give him a 10/10 .. he knows how to co Great personality Great customer service! Cleaned the outside of my car ! Last time didn't get that .. I would give him a 10/10 .. he knows how to communicate with people great attitude ! More

Johnathan was incredible, he made the process so easy. We really appreciate his amazing hospitality. We really appreciate his amazing hospitality. More