Serra Trussville Kia

I am writing this about three weeks after my experience at the dealership. At the date that you sent out the survey I am expressing My opinion. I did not receive all of my paperwork. I did not get a follow at the dealership. At the date that you sent out the survey I am expressing My opinion. I did not receive all of my paperwork. I did not get a follow up on information about the vehicle, that I was told I would get. Now I am stuck with a few problems with the vehicle. Because of those things I did not have such a great experience. More

Nice and quick service, they kept me updated as they did everything and gave estimated finish time. everything and gave estimated finish time. More

Specifically scheduled an appointment to have an ongoing electrical issue addressed. Noted that I would be in a rental while they worked on it. Dropped it off on Wednesday, no response by Friday. Called and electrical issue addressed. Noted that I would be in a rental while they worked on it. Dropped it off on Wednesday, no response by Friday. Called and was told it would be another week to two weeks before they could do it. Told them I would pick it up on Saturday. Trying to get in touch with service manager to discuss issues. More

Everyone was very helpful, nice and they helped me find the perfect vehicle just for me. the perfect vehicle just for me. More

This is the only Kia repair shop that I trust in Birmingham. We have always received great customer service. They do a great job explaining everything. Thanks! Birmingham. We have always received great customer service. They do a great job explaining everything. Thanks! More

Everything was super smooth during the process and they were super helpful. I just had a baby and had to come in a few days after my husband initially signed the papers to sign my part of things and they h were super helpful. I just had a baby and had to come in a few days after my husband initially signed the papers to sign my part of things and they had everything ready to go so I could run in and run out to take care of my newborn. More

Everyone in the dealership was very friendly and helpful in assisting us with choosing the right vehicle. Greg was so patient while showing us how to use all the new features. Best experience yet in purcha in assisting us with choosing the right vehicle. Greg was so patient while showing us how to use all the new features. Best experience yet in purchasing a new vehicle. I would highly recommend you visiting Serra Trussville Kia. More

This dealership is very friendly, they care about your needs and want to make sure everything is up to par! Would recommend them over and over! needs and want to make sure everything is up to par! Would recommend them over and over! More

I think they have technical and professional knowledge with facilities to handle my job satisfactorily. with facilities to handle my job satisfactorily. More