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Serra Trussville Kia

Birmingham, AL

4.4
2,380 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
Contact Dealership

5009 Brookes Crossing Blvd

Birmingham, AL

35235

Directions

Top Reviewed Employees

Rhashard Collins at Serra Trussville Kia

Rhashard Collins

Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christon Taylor at Serra Trussville Kia

Christon Taylor

Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Nims at Serra Trussville Kia

Greg Nims

Sales
4.8
This rating includes all reviews, with more weight given to recent reviews.
Jacob Kinkead at Serra Trussville Kia

Jacob Kinkead

Sales
4.7
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

March 01, 2025

Overall 10/10 experience as a first time buyer! Rhashard & Jacob did what was in my best interest. Explained everything to me very detailed. Responded to me in a timely manner! Jacob had awesome in More
by Ilyanna W

Employees Worked With

Jacob Kinkead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhashard Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.

January 20, 2025

Parts manager has a horrible attitude, very unprofessional and seems to be a poor choice of representative for the company. More
by Janet5009

Employees Worked With

Lisa Neely
1.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.

October 21, 2024

Your mechanics suck they were supposed to fix my turbos and they were down within One month More
by ppacittijr Verified Customer

Employees Worked With

Lisa Neely
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Shuttle Service
  • Television
  • Free Loaner Cars
  • Home Delivery
  • Computer Work Stations
  • Vending Machines
  • Virtual Appointments
  • Online Service Appointment Scheduling
  • Senior Discount Services
  • Early Drop-Off
  • Late Pick-Up
  • Military Discounts on Service
  • Customer Loyalty Program